WordPress caught an error with one of your plugins, Facebook for WooCommerce.
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Hello,
My website has a critical error for using this plugin. How do I solve this error ?Error Details ============= An error of type E_ERROR was caused in line 3575 of the file /home/marqethu/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php. Error message: Uncaught Error: Call to a member function get_facebook_id() on null in /home/marqethu/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php:3575 Stack trace: #0 /home/marqethu/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(1232): WC_Facebookcommerce_Integration->get_product_fbid('fb_product_grou...', 9798, Object(WC_Facebook_Product)) #1 /home/marqethu/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(949): WC_Facebookcommerce_Integration->on_variable_product_publish(9798) #2 /home/marqethu/public_html/wp-includes/class-wp-hook.php(309): WC_Facebookcommerce_Integration->on_product_save(9798) #3 /home/marqethu/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /home/marqethu/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #5 /home/marqethu/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-meta-boxes.php(287): do_action('woocommerce_pro...', 9798, Objec
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When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.0.3
Active theme: Woodmart Child (version 1.0.0)
Current plugin: Facebook for WooCommerce (version 2.6.27)
PHP version 7.4.32`
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Hello! My website has the same error.
WordPress версия 6.0.3 Текуща тема: Astra (версия 3.9.2) Текущо разширение: Facebook for WooCommerce (версия 2.6.27) PHP версия 7.4.32 Данни за грешката ================================ Грешка от вид E_ERROR беше причинена от ред 3575 от файла /home/stillf215/fishinfiles.bg/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php. Грешка: Uncaught Error: Call to a member function get_facebook_id() on null in /home/stillf215/fishinfiles.bg/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php:3575 Stack trace: #0 /home/stillf215/fishinfiles.bg/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(3405): WC_Facebookcommerce_Integration->get_product_fbid('fb_product_item...', 7127) #1 /home/stillf215/fishinfiles.bg/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(1065): WC_Facebookcommerce_Integration->delete_product_item(7127) #2 /home/stillf215/fishinfiles.bg/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(1021): WC_Facebookcommerce_Integration->delete_fb_product(Object(WC_Product_Simple)) #3 /home/stillf215/fishinfiles.bg/wp-includes/class-wp-hook.php(307): WC_Facebookcommerce_Integration->on_product_delete(7127) #4 /home/stillf215/fishinfiles.bg/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(false, Array) #5 /home/stillf215/fishinfiles.bg/wp-includes/plugin.php(476): WP_Ho
Hi @sashky90 – Can you send me a copy of your site’s system status report? You can find that by going to the follow page in your admin dashboard: WooCommerce > Status > ‘Get system report’
@jricketts4 I also Nedd Support
I just tagged the wrong person, feel free to include your system status report.
In fact, @sashky90 – it would be best for you to create your own support thread, as the error may be the same, but could be caused by a different issue.Right Now it’s inactive. Wo do I solved it ?
### WordPress Environment ### WordPress address (URL): https://marquto.com Site address (URL): https://marquto.com WC Version: 7.0.0 REST API Version: ? 7.0.0 WC Blocks Version: ? 8.5.1 Action Scheduler Version: ? 3.5.2 Log Directory Writable: ? WP Version: 6.0.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.32 PHP Post Max Size: 1 GB PHP Time Limit: 1500 PHP Max Input Vars: 2000 cURL Version: 7.71.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.36-MariaDB-log-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.0.0 WC Database Prefix: wpms_ Total Database Size: 117.96MB Database Data Size: 97.37MB Database Index Size: 20.59MB wpms_woocommerce_sessions: Data: 0.32MB + Index: 0.02MB + Engine MyISAM wpms_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wpms_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_order_items: Data: 0.09MB + Index: 0.04MB + Engine MyISAM wpms_woocommerce_order_itemmeta: Data: 0.49MB + Index: 0.39MB + Engine MyISAM wpms_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_actionscheduler_actions: Data: 12.20MB + Index: 4.02MB + Engine MyISAM wpms_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wpms_actionscheduler_logs: Data: 6.36MB + Index: 4.95MB + Engine MyISAM wpms_aew_data_default: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_mapping_attributes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_mapping_carriers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_mapping_features: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_products_error: Data: 0.00MB + Index: 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Engine InnoDB wpms_zbs_lineitems: Data: 0.25MB + Index: 0.03MB + Engine InnoDB wpms_zbs_logs: Data: 0.09MB + Index: 0.06MB + Engine InnoDB wpms_zbs_meta: Data: 0.23MB + Index: 0.13MB + Engine InnoDB wpms_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_object_links: Data: 0.11MB + Index: 0.03MB + Engine InnoDB wpms_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpms_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpms_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpms_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpms_zbs_tags: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wpms_zbs_tags_links: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wpms_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_transactions: Data: 0.13MB + Index: 0.17MB + Engine InnoDB ### Post Type Counts ### attachment: 1350 cms_block: 5 custom_order_status: 7 e-landing-page: 1 elementor_library: 1 mailpoet_page: 1 mc4wp-form: 1 nav_menu_item: 32 page: 20 post: 6 product: 182 product_variation: 1693 revision: 502 shop_coupon: 3 shop_order: 379 shop_order_refund: 30 woodmart_layout: 8 woodmart_slide: 3 wpcf7_contact_form: 2 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (25) ### Aliexpress Dropship for Woocommerce (Lite version): by MA-Group – 2.2.5 Contact Form 7: by Takayuki Miyoshi – 5.6.4 Custom Order Status for WooCommerce: by Tyche Softwares – 2.1.1 Elementor: by Elementor.com – 3.7.8 Google Listings and Ads: by WooCommerce – 2.2.0 Jetpack Boost: by Automattic - Website Speed and Performance team – 1.5.3 Jetpack: by Automattic – 11.4 LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1 Loginizer: by Softaculous – 1.7.4 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.10 MailPoet: by MailPoet – 3.101.1 Slider Revolution: by ThemePunch – 6.5.25 Safe SVG: by 10up – 2.0.3 Tawk.to Live Chat: by Tawkto – 0.7.2 Trustpilot-reviews: by Trustpilot – 2.5.914 UddoktaPay: by UddoktaPay – 2.0.0 WooCommerce Smart COD: by woosmartcod.com – 1.6.1 Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3 Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5 MiMSMS SMS Notifications for WooCommerce: by Code For Host Inc Ltd – 2.25 WooCommerce Shipping & Tax: by WooCommerce – 1.26.3 WooCommerce: by Automattic – 7.0.0 Woodmart Core: by – 1.0.34 Yoast SEO: by Team Yoast – 19.9 Jetpack CRM: by Automattic - Jetpack CRM Team – 5.3.1 ### Inactive Plugins (1) ### Facebook for WooCommerce: by Facebook – 2.6.28 ### Must Use Plugins (1) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ### Settings ### API Enabled: – Force SSL: – Currency: BDT (??) Currency Position: right Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? ### WC Pages ### Shop base: #10 - /shop/ Cart: #11 - /cart/ Checkout: #12 - /checkout/ My account: #13 - /my-account/ Terms and conditions: #14 - /refund_returns/ ### Theme ### Name: Woodmart Child Version: 1.0.0 Author URL: https://xtemos.com Child Theme: ? Parent Theme Name: Woodmart Parent Theme Version: 6.5.4 – 7.0.3 is available Parent Theme Author URL: https://themeforest.net/user/xtemos WooCommerce Support: ? ### Templates ### Overrides: woodmart/woocommerce/archive-product.php woodmart/woocommerce/cart/cart-item-data.php woodmart/woocommerce/cart/cart.php woodmart/woocommerce/cart/cross-sells.php woodmart/woocommerce/cart/mini-cart.php woodmart/woocommerce/checkout/form-checkout.php woodmart/woocommerce/checkout/thankyou.php woodmart/woocommerce/content-product-cat.php woodmart/woocommerce/content-product.php woodmart/woocommerce/content-single-product.php woodmart/woocommerce/content-widget-product.php woodmart/woocommerce/global/breadcrumb.php woodmart/woocommerce/global/form-login.php woodmart/woocommerce/global/quantity-input.php woodmart/woocommerce/loop/add-to-cart.php woodmart/woocommerce/loop/loop-end.php woodmart/woocommerce/loop/loop-start.php woodmart/woocommerce/loop/no-products-found.php woodmart/woocommerce/loop/orderby.php woodmart/woocommerce/loop/pagination.php woodmart/woocommerce/loop/sale-flash.php woodmart/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 6.0.0 woodmart/woocommerce/product-searchform.php woodmart/woocommerce/single-product/add-to-cart/grouped.php woodmart/woocommerce/single-product/add-to-cart/variable.php woodmart/woocommerce/single-product/meta.php woodmart/woocommerce/single-product/product-attributes.php woodmart/woocommerce/single-product/product-image.php woodmart/woocommerce/single-product/product-thumbnails.php woodmart/woocommerce/single-product/rating.php woodmart/woocommerce/single-product/related.php woodmart/woocommerce/single-product/sale-flash.php woodmart/woocommerce/single-product/tabs/description.php woodmart/woocommerce/single-product/tabs/tabs.php woodmart/woocommerce/single-product/title.php woodmart/woocommerce/single-product/up-sells.php woodmart/woocommerce/single-product.php Outdated Templates: ? Learn how to update ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-10-27 15:13:18 +06:00 Options: ? Notes: 71 Onboarding: completed ### Action Scheduler ### Canceled: 2 Oldest: 2022-09-28 10:16:57 +0600 Newest: 2022-10-15 10:57:10 +0600 Complete: 26,912 Oldest: 2022-09-26 01:33:33 +0600 Newest: 2022-10-27 01:30:32 +0600 Failed: 133 Oldest: 2022-07-04 04:55:16 +0600 Newest: 2022-10-26 10:59:05 +0600 Pending: 6 Oldest: 2022-10-27 01:32:32 +0600 Newest: 2022-10-28 01:17:18 +0600 ### Status report information ### Generated at: 2022-10-27 01:31:56 +06:00
I’m not seeing any reports on Facebook’s GitHub repository, so I don’t have much to go off of at this time. We’ll need to dig a bit deeper, so please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
I Send here my system report but it’s Moderate dor manually reviewed
Hi @fkoushik,
To better understand the site setup, we need the system status report. Can you please temporarily enable the plugin and share the system status report?
@amiralifarooq Gimme a moment
### WordPress Environment ### WordPress address (URL): https://marquto.com Site address (URL): https://marquto.com WC Version: 7.0.0 REST API Version: ? 7.0.0 WC Blocks Version: ? 8.5.1 Action Scheduler Version: ? 3.5.2 Log Directory Writable: ? WP Version: 6.0.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.32 PHP Post Max Size: 1 GB PHP Time Limit: 1500 PHP Max Input Vars: 2000 cURL Version: 7.71.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.36-MariaDB-log-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.0.0 WC Database Prefix: wpms_ Total Database Size: 117.97MB Database Data Size: 97.38MB Database Index Size: 20.59MB wpms_woocommerce_sessions: Data: 0.32MB + Index: 0.02MB + Engine MyISAM wpms_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wpms_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_order_items: Data: 0.09MB + Index: 0.04MB + Engine MyISAM wpms_woocommerce_order_itemmeta: Data: 0.49MB + Index: 0.39MB + Engine MyISAM wpms_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_actionscheduler_actions: Data: 12.20MB + Index: 4.02MB + Engine MyISAM wpms_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wpms_actionscheduler_logs: Data: 6.36MB + Index: 4.95MB + Engine MyISAM wpms_aew_data_default: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_mapping_attributes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_mapping_carriers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_mapping_features: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpms_aew_products_error: Data: 0.00MB + Index: 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Engine InnoDB wpms_zbs_lineitems: Data: 0.25MB + Index: 0.03MB + Engine InnoDB wpms_zbs_logs: Data: 0.09MB + Index: 0.06MB + Engine InnoDB wpms_zbs_meta: Data: 0.23MB + Index: 0.13MB + Engine InnoDB wpms_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_object_links: Data: 0.11MB + Index: 0.03MB + Engine InnoDB wpms_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpms_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpms_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpms_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpms_zbs_tags: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wpms_zbs_tags_links: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wpms_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpms_zbs_transactions: Data: 0.13MB + Index: 0.17MB + Engine InnoDB ### Post Type Counts ### attachment: 1350 cms_block: 5 custom_order_status: 7 e-landing-page: 1 elementor_library: 1 mailpoet_page: 1 mc4wp-form: 1 nav_menu_item: 32 page: 20 post: 6 product: 182 product_variation: 1693 revision: 502 shop_coupon: 3 shop_order: 379 shop_order_refund: 30 woodmart_layout: 8 woodmart_slide: 3 wpcf7_contact_form: 2 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (26) ### Aliexpress Dropship for Woocommerce (Lite version): by MA-Group – 2.2.5 Contact Form 7: by Takayuki Miyoshi – 5.6.4 Custom Order Status for WooCommerce: by Tyche Softwares – 2.1.1 Elementor: by Elementor.com – 3.7.8 Facebook for WooCommerce: by Facebook – 2.6.28 Google Listings and Ads: by WooCommerce – 2.2.0 Jetpack Boost: by Automattic - Website Speed and Performance team – 1.5.3 Jetpack: by Automattic – 11.4 LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1 Loginizer: by Softaculous – 1.7.4 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.10 MailPoet: by MailPoet – 3.101.1 Slider Revolution: by ThemePunch – 6.5.25 Safe SVG: by 10up – 2.0.3 Tawk.to Live Chat: by Tawkto – 0.7.2 Trustpilot-reviews: by Trustpilot – 2.5.914 UddoktaPay: by UddoktaPay – 2.0.0 WooCommerce Smart COD: by woosmartcod.com – 1.6.1 Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3 Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5 MiMSMS SMS Notifications for WooCommerce: by Code For Host Inc Ltd – 2.25 WooCommerce Shipping & Tax: by WooCommerce – 1.26.3 WooCommerce: by Automattic – 7.0.0 Woodmart Core: by – 1.0.34 Yoast SEO: by Team Yoast – 19.9 Jetpack CRM: by Automattic - Jetpack CRM Team – 5.3.1 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ### Settings ### API Enabled: – Force SSL: – Currency: BDT (??) Currency Position: right Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? ### WC Pages ### Shop base: #10 - /shop/ Cart: #11 - /cart/ Checkout: #12 - /checkout/ My account: #13 - /my-account/ Terms and conditions: #14 - /refund_returns/ ### Theme ### Name: Woodmart Child Version: 1.0.0 Author URL: https://xtemos.com Child Theme: ? Parent Theme Name: Woodmart Parent Theme Version: 6.5.4 – 7.0.3 is available Parent Theme Author URL: https://themeforest.net/user/xtemos WooCommerce Support: ? ### Templates ### Overrides: woodmart/woocommerce/archive-product.php woodmart/woocommerce/cart/cart-item-data.php woodmart/woocommerce/cart/cart.php woodmart/woocommerce/cart/cross-sells.php woodmart/woocommerce/cart/mini-cart.php woodmart/woocommerce/checkout/form-checkout.php woodmart/woocommerce/checkout/thankyou.php woodmart/woocommerce/content-product-cat.php woodmart/woocommerce/content-product.php woodmart/woocommerce/content-single-product.php woodmart/woocommerce/content-widget-product.php woodmart/woocommerce/global/breadcrumb.php woodmart/woocommerce/global/form-login.php woodmart/woocommerce/global/quantity-input.php woodmart/woocommerce/loop/add-to-cart.php woodmart/woocommerce/loop/loop-end.php woodmart/woocommerce/loop/loop-start.php woodmart/woocommerce/loop/no-products-found.php woodmart/woocommerce/loop/orderby.php woodmart/woocommerce/loop/pagination.php woodmart/woocommerce/loop/sale-flash.php woodmart/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 6.0.0 woodmart/woocommerce/product-searchform.php woodmart/woocommerce/single-product/add-to-cart/grouped.php woodmart/woocommerce/single-product/add-to-cart/variable.php woodmart/woocommerce/single-product/meta.php woodmart/woocommerce/single-product/product-attributes.php woodmart/woocommerce/single-product/product-image.php woodmart/woocommerce/single-product/product-thumbnails.php woodmart/woocommerce/single-product/rating.php woodmart/woocommerce/single-product/related.php woodmart/woocommerce/single-product/sale-flash.php woodmart/woocommerce/single-product/tabs/description.php woodmart/woocommerce/single-product/tabs/tabs.php woodmart/woocommerce/single-product/title.php woodmart/woocommerce/single-product/up-sells.php woodmart/woocommerce/single-product.php Outdated Templates: ? Learn how to update ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-10-27 15:13:18 +06:00 Options: ? Notes: 71 Onboarding: completed ### Action Scheduler ### Canceled: 2 Oldest: 2022-09-28 10:16:57 +0600 Newest: 2022-10-15 10:57:10 +0600 Complete: 26,886 Oldest: 2022-09-26 01:56:18 +0600 Newest: 2022-10-27 01:55:19 +0600 Failed: 133 Oldest: 2022-07-04 04:55:16 +0600 Newest: 2022-10-26 10:59:05 +0600 Pending: 6 Oldest: 2022-10-27 01:57:19 +0600 Newest: 2022-10-28 01:17:18 +0600 ### Status report information ### Generated at: 2022-10-27 01:55:43 +06:00
@jricketts4 I can’t Create a support ticket in WooCommerce. After Giving My WooCommerce System Report there shows that WooCommerce is not found on my website. And Support REquest can not Make
Hi @fkoushik
I’m sorry to hear about this. Can you recheck if you are using the same email address linked to your WooCommerce account to create the ticket, please? Let us know how that goes.
Yes, same email.
My woocommerce account is Created by Google login. I use the same email for woo-commerce support.Hi there @fkoushik ??
Yes, same email.
My woocommerce account is Created by Google login. I use the same email for woo-commerce support.Just to clarify, are you able to click on the link highlighted in the screenshot here, when opening the following link, or otherwise?
Here is the link:
https://woocommerce.com/my-account/create-a-ticket/?form=ticket
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