WordPress Carousel Free not working under WordPress 5.3 & OceanWP 1.7.3

  • Resolved pbch

    (@pbch)


    5 years, 3 months ago

    I have downloaded ShapedPlugin’s WordPress Carousel Free. The user interface seems to be completely out of order and not as shown in the screendumps. I cannot find any place to add images neither …

    Please see here: https://imgur.com/a/3LP4aOC

    I’m using WordPress 5.3 and OceanWP 1.7.3 theme.

    Best regards,
    Patrick

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi,

    Thank you for trying the plugin. We have just tested the WordPress Carousel Free plugin with WordPress 5.3 and OceanWP 1.7.3 theme and the plugin is working as it should.

    May be any other plugin is hindering to load the plugin’s back-end style. As the issue is very rare to us, without looking into your dashboard, we are unable to point out the specific cause.

    Regards,
    ShapedPlugin

    Thread Starter pbch

    (@pbch)

    Hi,

    I have de-installed all plugins and kept only the theme OceanWP 1.7.3. After re-installing WP Carousel the error still remains.

    In the meantime I have installed Elementor and use the integrated carousel slider control which works well.

    If you find any other reason why the plugin is possibly not working, please let me know.

    Thanks,
    Patrick

    Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @pbch,

    We have figured the issue out and updated the plugin. Please use the latest version to get the issue resolved.

    Thank you for helping us to improve the WordPress Carousel plugin.

    Regards,
    ShapedPlugin

Viewing 3 replies - 1 through 3 (of 3 total)
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