• Resolved utnalove

    (@utnalove)


    Hello, today I was installing Woocommerce. At some point I couldn’t install a plugin, becase the plugins-install.php doesn’t load

    An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the?support forums.

    I found out that it’s not a problem in that blog, because ALL my blogs don’t work anymore.

    And it’s something on a lower level, not plugin related. I disabled all the plugins and there is the same issues on ALL my blogs.

    Also at SSH / server terminal level there is a problem connecting:

     ping 198.143.164.251
    PING 198.143.164.251 (198.143.164.251) 56(84) bytes of data.
    ^C
    --- 198.143.164.251 ping statistics ---
    334 packets transmitted, 0 received, 100% packet loss, time 340984ms
    ping 198.143.164.252
    PING 198.143.164.252 (198.143.164.252) 56(84) bytes of data.
    64 bytes from 198.143.164.252: icmp_seq=1 ttl=42 time=131 ms
    64 bytes from 198.143.164.252: icmp_seq=2 ttl=42 time=131 ms
    64 bytes from 198.143.164.252: icmp_seq=3 ttl=42 time=131 ms
    64 bytes from 198.143.164.252: icmp_seq=4 ttl=42 time=131 ms
    ^C
    --- 198.143.164.252 ping statistics ---
    4 packets transmitted, 4 received, 0% packet loss, time 3003ms
    rtt min/avg/max/mdev = 130.988/131.122/131.427/0.177 ms
    ping api.www.remarpro.com
    PING api.www.remarpro.com (198.143.164.251) 56(84) bytes of data.
    ^C
    --- api.www.remarpro.com ping statistics ---
    3 packets transmitted, 0 received, 100% packet loss, time 2029ms
    
    ping www.remarpro.com
    PING www.remarpro.com (198.143.164.252) 56(84) bytes of data.
    64 bytes from www.remarpro.com (198.143.164.252): icmp_seq=1 ttl=42 time=131 ms
    64 bytes from www.remarpro.com (198.143.164.252): icmp_seq=2 ttl=42 time=131 ms
    64 bytes from www.remarpro.com (198.143.164.252): icmp_seq=3 ttl=42 time=131 ms
    ^C
    --- www.remarpro.com ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2292ms
    rtt min/avg/max/mdev = 130.955/130.975/131.009/0.024 ms

    My VPS server does not have firwall. Nor IPtables configured.

    I didn’t login into the server since months. All was good since few hours ago.

    Please help to fix this lack of connection to api.www.remarpro.com

    From other computers/servers this site is pingable and reachable.

Viewing 2 replies - 1 through 2 (of 2 total)
  • sparkdash

    (@sparkdash)

    Yep, same issue with my server. All websites on my server are unable to connect to www.remarpro.com, stats.wp.com, api.www.remarpro.com, etc. etc.

    My WordPress websites won’t even let me search for new plugins because it cannot connect.

    I’ve reproduced OP’s results exactly in my environment. Nothing works.

    This started today…

    Thread Starter utnalove

    (@utnalove)

    @sparkdash this is something different. My IP was temporarily banned only from api.www.remarpro.com. The connections to all the rest were working well.

    My case automatically resolved after about 1 hour

Viewing 2 replies - 1 through 2 (of 2 total)
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