WordPress and Host PHP versions don’t match??

  • Resolved ldstudios

    (@ldstudios)


    6 years, 1 month ago

    Hey all,

    Wordpress keeps giving me a ‘PHP Update Required’ message. I am running a multisite installation, with just a single website at the moment.

    My site is hosted on Bluehost.

    Bluehost Cpanel (on the left hand side) says I am running PHP Version 7.0.21 (or something close to that).

    Wordpress says I am running PHP version 5.2.17

    I have run PHP compatibility checker and everything passes except for Yoast SEO. It says it is too big to check, and the server timed out.

    Any ideas on how I might kick WordPress into PHP7?!?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • You will need to contact your host to determine why WordPress shows a different PHP version than your cPanel.

    Moderator James Huff

    (@macmanx)

    If you can install plugins, install Health Check.

    What version of PHP does that plugin report at Dashboard > Health Check in your site’s Dashboard after activating it, and what version is also reported under the PHP Information tab there?

    Thread Starter ldstudios

    (@ldstudios)

    It is still reporting PHP version 5.2.17 in Health Check.

    Thread Starter ldstudios

    (@ldstudios)

    All sorted. Looks like it was something server-side. A lovely person fixed the issue via Bluehost Support Live Chat.

Viewing 4 replies - 1 through 4 (of 4 total)
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