wordpress admin dashboard crashed after woocommerce plugin Activation

  • Resolved web1004gourmet

    (@web1004gourmet)


    5 years, 8 months ago

    Dear Team, I installed woocommerce from plugin page when i active it mess up my wordpress admin side.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    It sounds like something is conflicting with WooCommerce. Here’s how to test:

    First, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Best,
    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    I haven’t heard from you in a while, so I’m going to mark this as resolved.

    If you come across any other issues, feel free to open a new thread.

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)
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