WordPress 5.5 Upgrade Issue

  • Resolved roadsunknown

    (@roadsunknown)


    4 years, 7 months ago

    HubSpot plugin 7.40 was installed recently on WP 5.4.2. A staging environment copy was upgraded to WP 5.5 with no issues. However, after upgrade of production to 5.5, the post editor (Gutenberg) while editing pages/posts rendered an almost empty screen and developer console revealed multiple javascript errors: “The block <Block Name> must have a registered category.” pointing to the /wp-content/plugins/leadin/js/dist/gutenberg.js file (as well as a core WP file).

    Disabling the plugin, the errors disappeared. Re-activating the plugin, the errors did not return.

    This post serves to help others who may experience similar issues. Things to note/recap:

    1) There were no issues with the published/public site, only with the post editor (Gutenberg).
    2) Issue only occurred on Production, not on Staging/Test environment.
    3) Production uses Cloudflare and WPEngine, Staging does not use Cloudflare. Cloudflare cache was purged but did not resolve the issue.
    4) Production and Staging use WP-Rocket for front-end optimizations. WP-Rocket cache was cleared but did not resolve the issue.
    5) The Gutenberg editor menu icons styles were 5.4.2 after the upgrade to 5.5. Post-fix, the menu icons were the correct 5.5 style.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter roadsunknown

    (@roadsunknown)

    As per informational post above, this issue was resolved by deactivating and reactivating the plugin.

    • This reply was modified 4 years, 7 months ago by roadsunknown.

    I’m in a similar situation but unresolved by the suggestions above. A sample of the empty menus below. This takes place no matter which menu item I select. I also re-installed the older version of the plugin and had the same results.

    https://snipboard.io/UIQMuj.jpg

    The site is live, not staging
    Cloudflare cache was purged
    Autoptimize on the front end. Purged cache to no effect
    Wordpress 5.5
    Themify Ultra theme

    Hello @twpsports,

    Thanks for your enquiry. From what I can see on the screenshot you shared. the issue could be related to duckduckgo extension on firefox. This extension blocks some of our scripts that are necessary for us.

    We are currently working on this issue. In the meantime allowing your own site on duck duck go extension should solve the issue.

    We hope you find this useful and please let us know if we can do something else for you.

    Kind regards,
    Alvaro.

Viewing 3 replies - 1 through 3 (of 3 total)
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