WordPress 4.1.1 mobile site issues

  • Resolved heydjva

    (@heydjva)


    9 years, 11 months ago

    Hi all, this is my first post on WP and I did a quick search for a similar issue, but couldn’t find one like mine in the troubleshooting thread. I did find one in the plug and hacking thread, but I’m not sure it belinged there. Anyway, after upgrading to 4.1.1, my mobile version looks bad. There are no pics, only words and (since I’m using the Jarvis theme by rocknrolla designs) I can see the “text slides” example: [home_textslides]
    [textslide]Welcome to [highlight]Hey DJ![/highlight] [/textslide]
    [textslide]PREMIER[highlight]?Wedding & Event [/highlight] DJ[/textslide]
    [textslide]With a?<span style=”color: #ff9900;”>TWIST</span> of Awesome![/textslide]
    [/home_textslides]

    On the PC or Mac sites all is fine…. Also on mobile if I scroll to the bottom and click view desktop version it’ll switch to the mobile desktop version.

    So, I’m not sure how to fix this? Do I need to wait for a WP update?

    Thank you in advance for any help… =)

Viewing 8 replies - 1 through 8 (of 8 total)
  • jack randall

    (@theotherlebowski)

    if your site doesn’t look or behave right on mobile devices then the problem is the theme not being fully compatible with the latest version of wordpress. there’s nothing that we can do, you need to contact the theme’s developers and ask them for help, it’s their code and since you bought it from them they have a responsibility to maintain it and to help you.

    Thread Starter heydjva

    (@heydjva)

    Ok, my wife’s site is doing the same thing. Is it just coincidence that the themes are acting up?

    Without seeing the site, it’s really very hard to be much help.

    jack randall

    (@theotherlebowski)

    are they both using the same theme?

    Thread Starter heydjva

    (@heydjva)

    https://www.heydjva.com is my site and https://www.photosbykellymarie.com is my wife’s site.

    I just looked up my theme (Jarvis Theme) and my wife’s (Camilla Theme) and the Jarvis is WP 4.0 so Jack may be correct. The Camilla theme say WP 4.1…. I hope they can fix this…

    They were purchased from https://www.themeforest.net

    jack randall

    (@theotherlebowski)

    get in touch with the theme dev’s they wrote the theme so they can help you sort this. ??

    Thread Starter heydjva

    (@heydjva)

    Been trying… They are located in Australia…

    Thread Starter heydjva

    (@heydjva)

    Ok I have resolved the issue. It was with the plugin Jet Pack. When I installed it I guess it auto activates it’s own mobile theme. I had to go into the modules settings and deactivate it. All is good now!

Viewing 8 replies - 1 through 8 (of 8 total)
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