• Resolved DebbieJune

    (@debbiejune)


    Since the auto update of WordPress 4.7.4 customers are having problems signing on.

    If they need to change their password and they try to login it states the their user name is not available..

    What should I do?

    Should I go back to the last version of WordPress? If so how do I do that?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    Thread Starter DebbieJune

    (@debbiejune)

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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