wordpress 3.2 update went wrong

  • hetcreatief

    (@hetcreatief)


    10 years ago

    Hello,

    We had a website made with wordpress 3.2. We wanted to update it to the newest version. But it went wrong and now we can’t get our website back. We made a back-up of the maps in the FTP.

    We if we want to acces de website we get this message:
    “Forbidden

    You don’t have permission to access / on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at — Port 80″

    And if we look at the ftp, we see that there is a copy of every file with a “.php.LCK”.

    We can’t fix it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server.
    – Most likely this is a server permissions/ownership issue, so ask your host what’s going on
    – check your .htaccess files for anything strange.
    – try a full Manual Upgrade, to make sure all the WordPress files are there and correct.
    – Make sure to backup everything (including database) before doing any action, in case.

    Thread Starter hetcreatief

    (@hetcreatief)

    Thank you for your anwer. I checked the .htaccess file but that works fine.
    I am now trying to upload the wp-admin and wp-include folders.
    hopefully it will work.

    Iff not I will contact the hosting.

    Thanks for helping!

    Moderator t-p

    (@t-p)

    you are welcome ??

Viewing 3 replies - 1 through 3 (of 3 total)
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