Wordfence update just killed my website: I can’t even log in to admin!

  • Resolved restorm

    (@restorm)


    5 years, 5 months ago

    I just tried to update Wordfence, and the update failed. That’s bad enough, but it totally killed my website. Not only can’t people view it: I can’t even log in as admin.
    I thought WordFence was supposed to protect sites, not destroy them.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • me too.

    great problem

    I can access the front end of your site OK. Have you resolved the issue?

    Thread Starter restorm

    (@restorm)

    Huh, you’re right. The situation seems to have resolved itself. The Wordfence plugin even shows the latest version when I log into admin. Thanks for letting me know!

    Thread Starter restorm

    (@restorm)

    Thanks all. It’s resolved.

    We had the same issue with our site. Was this a global issue from a white/blacklist or something similar?

    Thread Starter restorm

    (@restorm)

    I marked this as “resolved” my website came back up yesterday. But the site died again: the same problem. Is there another security plugin that does what Wordfence does, without killing my website from bad updates?

    Thread Starter restorm

    (@restorm)

    In case others had this same problem, my developer found the solution. It turned out not to be a WordPress error. When the Wordfence plugin failed to update properly, the Plesk file management program on my server created a .maintenance file, and that’s what took my site down. He deleted that file, and the site came back up. He also deactivated and reactivated the Wordfence plugin, just to make sure.

Viewing 7 replies - 1 through 7 (of 7 total)
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