Wordfence stopped working while scanning

  • Resolved Zayn Karim

    (@tickarise)


    4 years, 1 month ago

    Hello,

    I’ve been using Wordfence for the last 2 years but today when I scanned my website It was just keep scanning for more than 30 minutes even my website is not too big. The website has only 33 pages. I also checked the plugin If it updated or not but It was updated.
    Please let me know what could be the possible reason.
    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @tickarise and thanks for reaching out to us!

    Could you do the following so I can see what the scan might be doing?

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks!

    Thread Starter Zayn Karim

    (@tickarise)

    Hello, @wfadam thanks for your quick help. I just noticed my plugin was not updated. After I updated the plugin now it’s working fine at my website.

    Thanks,

    Zayn

Viewing 2 replies - 1 through 2 (of 2 total)
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