WordFence Scan Failure – 12 April 2021

  • Resolved ziegel

    (@ziegel)


    3 years, 7 months ago

    Hi @wfgerald,

    Recently WordFence scan started failing, not executing scans.

    I’m going to send you the diagnostice report via an email. Please keep it private.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ziegel

    (@ziegel)

    Note: I also can’t get rule set, including via manual bottom

    “No rules were updated. Please verify you have permissions to write to the /wp-content/wflogs directory.”

    Note, I have a FireWall where your published IPs are white listed.

    Also, I have .htaccess files protection, ModSecurity OWSAP rule set, Ninja FW plugin, and iTheme security plugin installed.

    Thread Starter ziegel

    (@ziegel)

    I have resaved server “Full hostname” on Plesk, and it seems scan is running. Any idea what could have happened?

    Any special information on the diagnostic information I have sent you via an email?

    • This reply was modified 3 years, 7 months ago by ziegel.
    Thread Starter ziegel

    (@ziegel)

    I still get this message:

    No rules were updated. Please verify you have permissions to write to the /wp-content/wflogs directory

    Plugin Support WFAdam

    (@wfadam)

    Hello @ziegel and thanks for reaching out to us!

    I was not able to locate your first diagnostic.

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks again!

Viewing 4 replies - 1 through 4 (of 4 total)
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