Wordfence Premium License Reset

  • Resolved thefungroup

    (@whatisglutathione)


    2 years, 6 months ago

    Hi. We had a premium license on our account & then got a refund for it. So now we use the free license. However, I can’t find a way to stop the Wordfence Alert email telling me the license has been removed from our account. This is the title of the email:
    [Wordfence Alert] https://www.example.com The Wordfence Premium License in use on this site has been removed from your account.
    We tried the ‘Downgrading your license key’ on the following page & that doesn’t work either.
    https://www.wordfence.com/help/wordfence-premium/
    Anyone know how to stop this email?
    Thanks

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  • Please reach out to us at presales [at] wordfence [dot] com for help with this. Include your forum username in the subject and a link to this post.

    Thanks

    Tim

Viewing 1 replies (of 1 total)
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