Wordfence login lost password link not working

  • Resolved joefridaywebmaster

    (@mshragesnetnet)


    4 years ago

    Wordfence login lost password link not working. Still have not received a reset password email after clicking on lost password yesterday.

    • This topic was modified 4 years ago by joefridaywebmaster. Reason: security as these are public - slack still shows my email address

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @mshragesnetnet and thanks for reaching out to us!

    If you could please send an email to lockout @ wordfence . com with your username as the subject, we should be able to resolve your login issue.

    Thanks!

    Thread Starter joefridaywebmaster

    (@mshragesnetnet)

    WFAdasm,
    I also don’t recall the username that I had set up originally. I have not had a reason to log into wordfence, so I haven’t had to remember it. I hope that my email address will be sufficient, which I will provide at the [email protected].
    Please let me know if the email will not be enough.
    Just to let you know, I received an email about the renewal of the annual subscription with a URL address link that was not a secure https:// link. That made me suspicious enough to want to check it out on the normal login first.
    Thanks,
    Jim

Viewing 2 replies - 1 through 2 (of 2 total)
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