• Resolved aaddoe

    (@aaddoe)


    Hello,

    I’ve got the 7.4.6 version installed. This morning, I realized that when I went to see life traffic, there was nothing left.
    I can’t choose Humans, bots or what so ether. There is no more list.
    And there is no Activity details.

    I restored by defaults but nothing changed.
    Is there a problem with other plugins ?

    Here is the list of my plugins :
    Akismet Anti-Spam
    Broken Link Checker
    Classic Editor
    Duplicate Page
    Google Analytics Dashboard pour WP (GADWP)
    MC4WP: Mailchimp for WordPress
    Really Simple SSL
    Redirection
    ShortPixel Image Optimizer
    Simple Custom CSS and JS
    UpdraftPlus – Sauvegarde/Restauration
    Wordfence Security
    wp-Typography
    WPS Hide Login
    Yoast SEO

    Anyone an idea ?
    Thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter aaddoe

    (@aaddoe)

    I just tried to desactivate Wordfence and reactivate. But it is the same problem.

    Hey @aaddoe,

    It sounds like there might be a conflict either with the theme or one of the plugins you’re using, could you try temporarily switching to a default theme if you’re not already using one and disabling all other plugins then reactivating them one by one to see if the issue persists?

    Please let me know.

    Thanks,

    Gerroald

    Thread Starter aaddoe

    (@aaddoe)

    Hey @wfgerald,

    Thanks for your help. Before I received your answer, I realized that I could’nt access to the menu in Yoast SEO too.

    So I desactivated the theme and all the plugins and checked Wordfence and Yoast SEO and evrything was fine.

    I reactivated the plugins one after another while I checked Wordfence and Yoast SEO. Everything was fine too with all the plugins.

    And when I reactivated my child theme, everything worked too.
    I dont understand…

    The only thing I changed was the redirection .htaccess 301 that I had’nt activated completly before. And I did.

    Is it possible that there would be a connection betweeen these 2 things ?

    Thanks for your help,

    Hey @aaddoe,

    Thanks for the update.

    It’s really hard to say what exactly was happening. However, when you deactivate and reactivate plugin it busts their cache, this could have been the contributing factor. Either way, please let me know if it comes up again and we’ll take another look.

    Thanks,

    Gerroald

    Thread Starter aaddoe

    (@aaddoe)

    Hi Gerroald,

    The problem reappears. And this time, it’s exactly after updating the Google analytics plug-in.

    The last time, I updated several plug-ins at the same time and I couldn’t find out.
    This time, there was only this plug in that I updated.

    The problem is that if I turn it off and refresh the cache, it doesn’t change the problem.

    Do you think I still have to deactivate all plug-ins and my theme??

    Thanks in advance for you help

Viewing 5 replies - 1 through 5 (of 5 total)
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