• Resolved prasada_pujari

    (@prasadaeightnine)


    Hi there,

    Wordfence is blocking wp-admin/ajax requests while the users are trying to login.

    Can you please help me in this regard?

    Regards,

    Prasada

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @prasadaeightnine, thanks for reaching out.

    If the /account page in question is the one supplied by WooCommerce, ensure if you have any Wordfence’s Login Security features such as 2FA or reCAPTCHA enabled that “WooCommerce integration” is checked in Wordfence > Login Security > Settings.

    If that doesn’t seem to help, try to rule out a false-positive during the login process by trying out Learning Mode. https://www.wordfence.com/help/firewall/learning-mode/ also includes a method for checking for blocked action(s) in your Live Traffic page manually if Learning Mode is ineffective.

    Let us know how you get on!
    Peter.

Viewing 1 replies (of 1 total)
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