WordFence IP Address

  • Resolved erik

    (@surfyourname)


    4 years, 2 months ago

    I am using WordFence and I get an email alert anytime an admin logs into the website.

    Now the IP address doesn’t show but I am getting the following:

    User IP: 2601:182:cf80:8400:f911:ff09:8f76:bf76

    How can I get this back to the IP address? I am using CloudFlare setting “Use the Cloudflare “CF-Connecting-IP” HTTP header to get a visitor IP. Only use if you’re using Cloudflare.”

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @surfyourname,

    The IP being reported is an IPv6 address. We saw issues a couple of months ago where Cloudflare’s CF-Connecting-IP wasn’t correctly reporting visitor IPs, but this was resolved from their end.

    So that I can look into your configuration more closely, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Note: For the fastest response time, please make sure and add any information or questions directly to this topic and not the email address above unless asked.

    Thanks,

    Peter.

    Plugin Support wfpeter

    (@wfpeter)

    Hi @surfyourname,

    As we’ve not received a diagnostic or heard back you may have contacted the host over displaying IPv6 addresses.

    If you have any further Wordfence questions in future, please start a new topic and we’ll be glad to help you out any time.

    Peter.

Viewing 2 replies - 1 through 2 (of 2 total)
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