• Resolved mykkal

    (@mykkal)


    Although i’ve been using the android app along with wordfense for a little while i noticed that wordfence blocked media uploads from the app. I’m not really sure how to resolve it or what may need to be whitelisted.

    Was hoping someone has encountered this before. I’d like to continue using wordfense.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hey @mykkal,

    Can you please switch the Firewall into Learning Mode and let me know if it helps?

    https://www.wordfence.com/help/firewall/learning-mode/

    Please let me know how it goes.

    Thanks,

    Gerroald

    Thread Starter mykkal

    (@mykkal)

    Yes sir. Thank you I will try that. How long should I keep it in learning mode?

    Thread Starter mykkal

    (@mykkal)

    Even in learning mode wordfence prevents me from uploading media using the wordpress android app. I tried resetting to defaults but that doesn’t seem to help.

    I don’t know what to do here.

    Thread Starter mykkal

    (@mykkal)

    Can I get some actual support? Looking around I see that almost every thread related to this gets abandoned by you guys. That’ worthy of being reported to www.remarpro.com. 2fa and your plugin is a problem for wordpress that interferes with it working as designed. If you’re not going to help us resolve it then remove the feature or the whole plugin from the market.

    It’s defective.

    • This reply was modified 5 years, 2 months ago by mykkal.

    Hey @mykkal,

    My apologies for the delayed response.

    Do you happen to have Require 2FA for XML-RPC call authentication set to REQUIRED, or SKIPPED? If it’s set to REQUIRED can you please try setting it to SKIPPED and let me know if it helps? You can find it in Wordfence > Login Security > Settings.

    Please let me know.

    Thanks,

    Gerroald

    Thread Starter mykkal

    (@mykkal)

    Hi there, it is currently off so I can use the android app but it is set to skipped. Also i have wordfence firewall set to learning.

    If I turn 2FA security on the android app stops functioning.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @mykkal Unless it’s spam, abuse or something broken in the forums please do not report topics again.

    It is not a means to get faster support, it only gets forum moderators attention and no one else.

    Thread Starter mykkal

    (@mykkal)

    Oh you have me mistaken. I didn’t report it as a faster means to get bored. I reported it because I see there are literally months going by and which you don’t reply to people with the same issue.

    Thread Starter mykkal

    (@mykkal)

    *get support

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Right. I have nothing to do with this plugin. The “Report this topic” link has nothing to do with this plugin. I’m a forum moderator and all that report did was-

    Unless it’s spam, abuse or something broken in the forums please do not report topics again.

    It is not a means to get faster support, it only gets forum moderators attention and no one else.

    Don’t report topics again unless it’s for those reasons.

    Thread Starter mykkal

    (@mykkal)

    Try being professional. If that’s the case send a direct or private message instead of spamming the only thread I’ve managed to get a response in out of four total. It looks petty…

    Meanwhile I still have an issue i’m trying to work through and who knows if these people will work it all the way through. But if you want to let wordpress know this plugin has features that break apps they made…that would be nice.

    @mykkal It looks like this is working now. I have tested this on 2 sites, with 2FA turned on, and I am able to upload media with the app now. I’m not sure what changed where, but someone fixed something somewhere ?? (I hope)

    Thread Starter mykkal

    (@mykkal)

    @bradm413 That’s awesome. I’ll test it myself and renable it for our wordpress site. I wish they said something. It was probably fixed months ago and I never knew.

    Thank you for telling me.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Wordfence Interferes With Uploads From WordPress Android App’ is closed to new replies.