• Resolved Luisle

    (@luisle)


    Hi, i have a problem with wordfence installation. System says always “Wordfence installation is incomplete”, and i set my e-mail to alerts, but system says to me another time the same, and i can’t configure the Wordfence.

    I have now 7.1.3 version (last version), and i try before with a 6.7.3 version to see if i have the same problem, and the problem was the same.

    Can you help me?

    Regards.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Having the same issue.
    I’ve also deleted the files, DB tables, and .htaccess / php.ini entries.
    I’ve also done the above and reverted back versions incrementally as far back as 7.0
    This is with a base install of WP, and no other plugs/themes.
    Siteground hosting.
    Installed WF a hundred time on SG servers, first issue that I cannot get around.
    Let me know if you need anymore details.

    Need a fix, we depend on this plugin.

    Hi Luisle,
    When you click on “Resume Installation” and enter your email, please check the browser console for any JS error you might get and let me know if you find any.

    Also, please clear cache from your server if you have any caching plugin installed, and make sure to confirm with your host that OPCache is cleared as well if it was configured on your server.

    Let me know how it goes,
    Thanks.

    I am getting this problem with a new installation of Wordfence 7.1.7 – the mailing list options (Yes / No) are greyed out and the continue button is also greyed out – even after checking the box to accept terms and privacy policy. There’s a whole load of errors shown in the console view. Can you please assist with this as I cannot see how to overcome the problem! Many thanks – console view as follows:

    Uncaught TypeError: jQuery(…).tabs is not a function
    at HTMLDocument.<anonymous> (plugins.php:84)
    at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
    at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
    at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
    roboto-KFOlCnqEu92Fr1MmWUlfBBc-AMP6lQ.woff:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    roboto-KFOmCnqEu92Fr1Mu4mxMKTU1Kg.woff:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    ionicons.woff:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-pointer,underscore,wp-util,wp-a11y,updates,jquery-ui-core,th&load[]=ickbox,plugin-install,svg-painter,heartbeat,wp-auth-check&ver=4.9.6:630 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-pointer,underscore,wp-util,wp-a11y,updates,jquery-ui-core,th&load[]=ickbox,plugin-install,svg-painter,heartbeat,wp-auth-check&ver=4.9.6:630)
    at HTMLDocument.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
    at HTMLDocument.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
    at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
    at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:9)
    at HTMLDocument.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
    at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
    at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
    at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
    at Object.<anonymous> (load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-pointer,underscore,wp-util,wp-a11y,updates,jquery-ui-core,th&load[]=ickbox,plugin-install,svg-painter,heartbeat,wp-auth-check&ver=4.9.6:629)

    This is not resolved?

    I’ve sorted this out. I was trying to install this on an old WordPress site that a client had failed to maintain. I finally identified that there were numerous issues with the site (not the least of which was the fact they’d put it on a Windows server!). I basically trashed the entire site, set up a new one and the Wordfence plugin installed fine and I was able to accept the t&Cs etc with no problem.

    OK, thanks for the update. I think my issue might be different as my error is simply:
    Failed to load resource: the server responded with a status of 500 () (admin-ajax.php, line 0)

    • This reply was modified 6 years, 5 months ago by Rob Record.
Viewing 6 replies - 1 through 6 (of 6 total)
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