Wordfence Central Stuck at Communication Step

  • Resolved Tessa Watkins

    (@tessachu)


    5 years, 2 months ago

    I can’t connect my website to Wordfence Central. It just hangs on the step titled, “Testing that Wordfence Central is able to communicate with this site.” I have four (4) websites successfully in central and two (2) sitting in the “Connection Issues” tab with the resolve option simply saying “Complete Setup”.

    These are corporate sites, so I have no say in the matter that these are all hosted on Windows servers, but the fact that they are isn’t the issue considering there are four (4) working and two (2) not.

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  • Plugin Support wfphil

    (@wfphil)

    Hi @tessachu

    Please remove the two sites listed under the Connection Issues tab in Wordfence Central.

    Create a WordPress administrator account on both those sites using the same email for registration of the admin accounts that you used to register the Wordfence Central account.

    Open the Wordfence plugin Dashboard page and try and connect the sites from the Wordfence Central Status widget.

Viewing 1 replies (of 1 total)
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