Wordfence Central issue relating to an old brand email.

  • Resolved Ryder

    (@hyflex)


    9 months, 1 week ago

    Hi,

    I’ve been having an issue connecting website.com.au to Wordfence Central, I assumed it was some funky Firewall issue given all other sites were connecting but not this one.

    The site website.com.au was originally connected to the Wordfence Central account associated with my old email address [email protected] which I changed to [email protected] but the connection got stuck to [email protected]

    I went into the WordPress Wordfence Dashboard and disconnected the email address but now the issue on Wordfence Central is that it no longer detects the plugin as installed when it is…

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @hyflex, thanks for reaching out.

    Please send a request to [email protected] with the email addresses associated with both accounts and the site URL.

    They will be able to assist you faster and more efficiently.

    Thanks,

    Mark.

Viewing 1 replies (of 1 total)
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