• Resolved Jos Klever

    (@josklever)


    Every day I receive the Daily Digest email from Wordfence Central, but since a few days (since June 1) the findings are all 0.
    The last email received on June 1 had lower values than expected, so it looks like that was just a leftover of the last hours of May 31.
    The Total Events section is still working okay.

Viewing 7 replies - 1 through 7 (of 7 total)
  • We are experiencing the same issues as well.
    Total events is working but Findings show 0 since June 1st.

    Plugin Support wfpeter

    (@wfpeter)

    Hi @josklever, thanks for reporting this issue.

    The development team are currently looking into it now that more than one report of the same thing has come through and we’ve had time to check a possible cause. We haven’t updated anything in the plugin that should affect scan results, but this is certainly now on our radar.

    I will keep you informed here once I find out more!

    Peter.

    Thread Starter Jos Klever

    (@josklever)

    Hi @wfpeter,

    The findings are not reported to slack either or shown in Central (on the Events page). They are still shown on the client site itself, so this means that reporting is not working anymore and I might be missing new critical issues.

    If I view the scan details of a website within Central, I see the issue displayed, but the number of findings is 0 and no alert is being sent.

    Jos

    Hello @wfpeter,

    For us, Wordfence Central is showing all data as expected as are the individual websites. The only issue has been the emailed report not showing Finding By Severity.

    Thread Starter Jos Klever

    (@josklever)

    Hi @wfpeter

    It looks like findings are reported again since an hour ago. Of course I’ll keep an eye on it, but I wanted to mark the moment, so you can check what changed in Central.

    Jos

    Thread Starter Jos Klever

    (@josklever)

    Last night I also received the number of findings in the report again. So it looks like it’s solved, but I hope you can explain what happened.

    Jos

    Plugin Support wfpeter

    (@wfpeter)

    Hi @josklever,

    I apologize for not responding as I saw the update go out and was satisfied this would resolve the issue for you and other customers experiencing it.

    The issue had been caused by a vulnerability scan encountering a condition where the scan results were not returned. This was an issue in the reporting of the scan results rather than an issue with the scan itself.

    Thanks for your initial report and all the best,

    Peter.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Wordfence Central: Findings in daily digest mail stopped working’ is closed to new replies.