Wordfence Central Connection Issues

  • Resolved petecogle

    (@petecogle)


    6 years, 1 month ago

    I’ve just signed up for the free Wordfence Central plan.

    I keep getting connection issues:
    We received a non-200 HTTP code when connecting to your site: 503.
    The response body was
    The page is temporarily unavailable

    I understand why this might be, as many of the sites are running from the same hosting account and the check from the central console may cause one or more of the sites to timeout.

    My issue is not that this is happening, more than your solution (see https://www.wordfence.com/help/central/connect/#troubleshooting-connection-issues) is to delete the site and re-add.

    Would it be possible for a retry/reload button (or something similar) to try the connection again.

    I use InfiniteWP for updates and their “Reload Data” button helps with this problem.

    Would welcome your feedback

    Pete

    The page I need help with: [log in to see the link]

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  • Thread Starter petecogle

    (@petecogle)

    Any thoughts on this folks. It keeps happening again and again. I’m going to have to stop using WordPress Central if this keeps happening.

    Thanks for reaching out and for giving us your comments. We really appreciate the feedback (incidentally, if anyone wants to leave feedback or suggestions they are always welcome at [email protected]). I’ve passed that information over to the Wordfence Central dev team so they can look into the issue further.

    Connection issues are one of our concerns and I believe we are working on that part of the process for making connection issues easier to handle, including limited automatic retries, and a reconnect button of sorts. It doesn’t seem widespread when comparing the reported cases to the number of sites in Wordfence Central overall. Even so, improving the process benefits all of our users so we are glad to work on it.

    So, in short, I don’t have that fix for you now but one should be coming soon. For now the ‘delete and re-add’ solution is the best we have to offer until we can get another release out.

    Tim

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