Wordfence causing website to go down and timeout

  • shihtzurescue

    (@shihtzurescue)


    5 years ago

    Hello,

    As of yesterday (that I have noticed), my website is unsteady and not always accessible. I have checked in with cloudflare and my host server, SiteGround, and the only resolution so far is to disable wordfence. It seems to be blocking everyone frequently on the front end and the back end is likewise timing out.

    Errors that I have received included Railgun 527 and Bad gateway 502 and 504, all of which stopped upon disabling wordfence.

    I know this is all vague without supporting information, so please let me know what you need to help troubleshoot. SiteGround upgraded several clients to PHP 7.3 last week.

    Thank you in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • WFGerroald

    (@wfgerald)

    Hey @shihtzurescue,

    Are you able to share any relevant errors found in your PHP error logs? If you’re not sure where these are your host can provide them to you.

    Please let me know.

    Thanks,

    Gerroald

    Thread Starter shihtzurescue

    (@shihtzurescue)

    @wfgerald thank you for getting back to me. The debug log is showing nothing.

    In any case, we downgraded PHP to 7.1 with Wordfence disabled, reactivated and made sure everything was working. Then with Wordfence disabled again, we upgraded PHP back to 7.3 and activated Wordfence. So far, so good! If there is any more issue, I will post back.

Viewing 2 replies - 1 through 2 (of 2 total)
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