wordfence breaks the login for the “Paid Member Subscriptions” plugin

  • Resolved horiamar

    (@horiamar)


    1 year, 1 month ago

    I am using wordfence togehter with the “Paid Member Subscriptions” from Cozmoslabs. The Wordfence captcha feature breaks the other plugin’s login system, as soon as I activate the captcha. I can make the two work together only if I set the captcha on “learning mode”. If I put it on active moce, it produces permanently the following:
    after each login on the frontside (the login is generated by the PMS plugin), the user gets a message that his activity is unsure and he must verify his identity through an automated email he received. He does this, then tries to login again, and gets the same message (verifying again identity, etc.). This is very disturbing. I set the captcha value low (on 0,3) but it still does the same. To ALL people that try to login.
    The guys from Cozmoslabs say that it is your problem, not theirs. What can we do in such cases?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @horiamar,

    Our Login Security (reCAPTCHA/2FA) is currently compatible with default WordPress and WooCommerce login/registration pages only. We’re looking to expand third party plugin and custom login form compatibility but anything that expects different parameters or field names during the login flow will likely experience difficulty verifying our reCAPTCHA or presenting the 2FA input box.

    You can choose a dedicated reCAPTCHA or 2FA plugin/add-on that is compatible with Paid Member Subscriptions without further conflict. Wordfence won’t try to check if the features have been disabled or not configured in Login Security.

    Thanks,
    Peter.

    Thread Starter horiamar

    (@horiamar)

    @wfpeter
    Thank you for your kind, prompt and useful reply!
    Yes, in the meantime I was able to solve the matter as follows:

    * disabled the recaptcha in Wordfence
    * enabled a recaptcha system in the Paid Members Subscription (PMS) plugin (as I discovered that the plugin has this capability too, it was well hidden in a sub-sub-menu…), but it is only recaptcha v2 (and not v3 like the one supported by Wordfence).

    The recaptcha system of the PMS can be applied sitewide (so also to the WP-login forms, not only to the PMS-login forms), and like this I have a general captcha security for the whole site.

    • This reply was modified 1 year, 1 month ago by horiamar.
Viewing 2 replies - 1 through 2 (of 2 total)
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