Wordfence Blocking Domain IP

  • Resolved merckdelmoro

    (@merckdelmoro)


    2 years, 10 months ago

    Wordfence is blocking the Domain IP of the site not the actual IP of the user, even Im not login for a day when I tried to login the next day I cant login because the IP is block, and when I check the block IPs I can only see the domain IP of the site

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @merckdelmoro,

    This could be down to IP detection on your site being misconfigured, so any legitimate reasons to block an IP is detecting theirs as that of your server. If you look up your public facing IP address at https://www.whatsmyip.org/ and visit Wordfence > Dashboard > Global Options > General Wordfence Options > How does Wordfence get IPs, does your current IP match what the site is reporting? If not, cycle through the options, do any of the values match your IP address? If so, make sure to click SAVE CHANGES if you have to alter this.

    You can read more about the IP detection options here: https://www.wordfence.com/help/dashboard/options/#general-wordfence-options

    Let me know how you get on!

    Peter.

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