Wordfence blocking ajax requests

  • Resolved dreamlove123

    (@dreamlove123)


    4 years, 1 month ago

    Hello, I have had Wordfence on my website for quite some time now, without any problems.

    2 weeks ago, I installed a plugin called Woo Discounts. Everything worked fine until a few days ago, I tried to use the plugin again and it appeared to be broken. I contacted developers of the plugin and gave them access to the website to take a look.

    Their answer was:

    We had a check and it seems like the Wordfence Security Plugin Blocking ajax requests.
    Seems like this occurs even when wordfence is deactivated.

    Please, any ideas?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @dreamlove123 and thanks for reaching out to us!

    This is a normal security feature. To correct the issue, we can set the firewall into Learning Mode. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Let me know if this helps!

    Thanks!

Viewing 1 replies (of 1 total)
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