WordFence Blocking Access to Edit Home Page (403 Error) for shop managers

Hi @giannisdigitup, thanks for getting in touch.

We don’t currently permit wildcards in the Allowlisted URLs created either manually or via Learning Mode. This sounds to me like a case where the unique IDs in every submission may be stopping the save operation, although the role may have something to do with it if they have elevated permissions over the defaults.

If Wordfence is blocking the custom product edits, the attempts will be logged in Live Traffic at the time you tried to submit the form. If there is a block, check the red block reason after expanding the entry with the eye icon in the corner. You can filter Live Traffic by “Blocked” so it’s easier to find. You may find a specific firewall rule or Wordfence setting stated here after expanding the entry as the reason is shown in red text.

If the Live Traffic entry doesn’t point to a clear fix you can try immediately, please let us know the block reason with any other relevant information from the block so we can try to assist further. It may also be helpful to know if you’re using a plugin to edit your homepage such as Elementor, etc.

Thanks,
Peter.

Hello,

I have found the problem in the blocked list, but I understand nothing. Where can I sent a screenshot for some guidance? I do not want to share this in a public forum since I do not know if there is any important information.

Thanks!

Hello,

Any updates?

Hello,

Any news?