• Resolved dsafety

    (@dsafety)


    I have been using both Ninja Forms and Wordfence for a long time without any incident. The other day, all of the emails generated by Ninja Forms on my site began to go out as unformated HTML code. The information in the emails was captured correctly but delivered in a format what was difficult to read.

    As part of the troubleshooting process, I deactivated each of the plugins on my site one by one until I discovered that Wordfence was the problem. With Wordfence deactivated, Ninja Forms emails were once again formatted properly.

    Has anyone else experienced this problem? Is there a fix?

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  • Hey @dsafety,

    I haven’t been able to reproduce this. Can you please share screenshots of the form both formatted correctly and lost formatting so I can get a better idea of what you’re seeing?

    Thanks,

    Gerroald

    Hey @dsafety,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 2 replies - 1 through 2 (of 2 total)
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