Wordbooker stops working after Facebook Password change

“Error validating access token: The session has been invalidated because the user has changed the password.”

means exactly what it says – and this is a message returned from Facebook.

As your session is invalid you need to re-validate it by clicking on the “Reset User Session” button

Thanks for the reply. Like I said in my first post, I’ve done that and it didn’t help. It shows me the “Authorise Facebook” button and after selecting this button it asks me to reload the page, after which it tells me everything is fine. Where in this process am I supposed to change the password?

You don’t – Facebook invalidated the stored session because you changed the password. So you re-authorise and Wordbooker should get a new token from FB which is valid.

Can you post your Wordbooker support information?

Here is is:
Support

For feature requests, bug reports, and general support :
Check the User Guide.
Check the www.remarpro.com Notes.
Try the Wordbooker Support Forums.
Enhancement requests can be made at the Wordbooker Project on Google Code.
Consider upgrading to the latest stable release of WordPress.
Read the release notes for Wordbooker on the Wordbooker blog.
Check the Wordbooker Wordbooker FAQs

Please provide the following information about your installation:
Wordbooker: 2.1.32
Wordbooker Code Base: 2.1.32 R00 – When a Warm Wind Blows Through the Grass
Wordbooker ID: 254577506873
Wordbooker Schema: 5.6
WordPress: 3.5
Table prefix: wrdp_
PHP: 5.3.10-1ubuntu3.6
PHP Memory Limit: 256M
PHP Memory Usage (MB): 24.75
JSON Encode: PHP
JSON Decode: PHP
Curl Status: Curl is available and can access Facebook – All is OK ( Response Time was : 0.98840188980103 seconds )
Curl Version: 7.22.0
Wordbooker Server Access: Wordbooker Acccess OK
JSON Version: 1.2.1
SimpleXML library: 0.1 (provided by PHP)
HTTP Output Character Encoding: pass
Internal PHP Character Encoding: UTF-8
MySQL: 5.5.29-0ubuntu0.12.04.2
Database character_set_client : utf8
Database character_set_connection : utf8
Database character_set_database : latin1
Database character_set_filesystem : binary
Database character_set_results : utf8
Database character_set_server : latin1
Database character_set_system : utf8
Database character_sets_dir : /usr/share/mysql/charsets/
Database collation_connection : utf8_general_ci
Database collation_database : latin1_swedish_ci
Database collation_server : latin1_swedish_ci
Server : Apache/2.2.22 (Ubuntu)
Active Plugins :
Advanced Custom Fields ( 3.5.7.2 )
Better WP Security ( 3.5.2 )
Delete Pending Comments ( 0.2.1.1 )
Google XML Sitemaps ( 3.2.9 )
HeadSpace2 ( 3.6.41 )
Executable PHP widget ( 2.1 )
PS Disable Auto Formatting ( 1.0.8 )
Recent Posts Plus ( 1.0.10 )
Share Buttons Simple Use ( 1.3 )
SI CAPTCHA Anti-Spam ( 2.7.6.4 )
Spam Free WordPress ( 1.9.2 )
WordPress Importer ( 0.6 )
WP-Print ( 2.50 )
YOURLS: WordPress to Twitter ( 1.6.1 )

Wordbooker Table Status :
Table ‘wrdp_wordbooker_errorlogs’ is present and contains 76 rows
Table ‘wrdp_wordbooker_postlogs’ is present and contains 55 rows
Table ‘wrdp_wordbooker_userdata’ is present and contains 2 rows
Table ‘wrdp_wordbooker_userstatus’ is present and contains 2 rows
Table ‘wrdp_wordbooker_postcomments’ is present and contains 0 rows
Table ‘wrdp_wordbooker_process_queue’ is present and contains 0 rows
Table ‘wrdp_wordbooker_fb_friends’ is present and contains 0 rows
Table ‘wrdp_wordbooker_fb_friend_lists’ is present and contains 0 rows

I just tried deactivating “Better WP Security” which is the last plugin I installed and reset the user session, but still no luck…

OK

Go into the Advanced Settings and there is an option to log Access Token swaps. Enable that then:

1) Clear down the Alert log.
2) Run through the Reset Access and at each point you should see some messages – copy and paste those between each button click and then paste the results in here.

Its working now. Don’t ask me why. The only think I did different this time was checking that box you asked me to check: “Log Access token swapping actions :”

The log messages when resetting the user session were:
2013-06-18 08:41:11 No session found – lets login and authorise
2013-06-18 08:41:47 Everything looks good so lets ask them to

And when publishing I’m now getting:
2013-06-18 08:45:27 Commence Publish
2013-06-18 08:45:27 Calling wordbooker_fbclient_publishaction

As a side note, what I find a bit strange is when the heading of the diagnostics log says “Diagnostic Messages (Showing 0 from a total of 22 rows)” and doesn’t actually show anything (I’d like to see the 22 rows).

To conclude, I’m not sure what resolved this but for now I’m just glad its back to normal because the client was getting impatient.

Steve, thanks for the time and effort you spent helping me!

The number of rows displayed is controlled by the log level display option which is in the Advanced Settings section.

Glad its all working – I know there have been some issues with FB over the past few days so it could be that you were just very unlucky.