• Resolved blcsue

    (@blcsue)


    I was using recaptcha verification but it failed and now I can only use “word verification” and would like to go back to using recaptcha but I can’t see it to enter on the forms. BTW I do have both private and public keys. thxs

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter blcsue

    (@blcsue)

    update: I now see the recaptcha button. I have up graded my keys to v2 and re-entered the public and private numbers but it still doesn’t work. I think I am doing something wrong. help thxs

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi!

    May I ask, what version of Form Maker plugin do you have?

    Thanks in advance, have a nice day!

    Thread Starter blcsue

    (@blcsue)

    Version 2.7.20

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    May I ask you to try the following?

    Please backup all your forms and update the plugin.

    Please try and check whether the problem still persists.

    Thanks in advance, have a nice day!

    Thread Starter blcsue

    (@blcsue)

    do you have the link to update?

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Please download the Form Maker plugin from here, then deactivate delete the old version and install the new one.

    Thanks!

    Thread Starter blcsue

    (@blcsue)

    yes this works now. thanks

    • This reply was modified 6 years, 5 months ago by blcsue.
Viewing 7 replies - 1 through 7 (of 7 total)
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