Word Customer Support

  • Cartflows has literally the worst customer service, unless you’re okay waiting days to get an answer. You have to wait 24 hours minimum and often more to get an answer to any question. And when you do get an answer it’s often a link to something that doesn’t apply to the situation you’re asking about, so you ask again and get half the answer and you have to email again to get the rest, which is something that seems like any funnel should do but often they cannot do. Sorry, you guys have a lot of bugs to work out. I have had this service for 3 months now and still have not get a funnel working. I signed up as an affiliate in hopes of recommending this to people with the marketing I do for wordpress sites, and really could only steer people away from here. Does anyone know a good funnel software that works with WooCommerce?

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  • Plugin Author sujaypawar

    (@sujaypawar)

    Hello @bilword1

    I’m Sujay, co-founder of CartFlows. I’m so sorry to hear about your experience with our support. This is certainly not what we strive for.

    Could you please get in touch with me on my email: sujayp @ brainstormforce.com with your ticket ID?

    I’ll be happy to check your support history with us and personally help resolve your issues.

    Once again, apologies for the inconvenience. I would like to assure you that, we take support seriously.

    Regards,
    Sujay

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