Word copy paste

  • Resolved ailaina123456

    (@ailaina123456)


    1 year, 8 months ago

    Hi,

    We are building a marketplace, where vendors will create information onour website. When the vendor copies a text in word and pastes it in a text field, the user is blocked and getting an error 403 forbidden action.

    I have already put the firewall in learning mode and done all these actions on the admin side, but the error is still coming back.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @ailaina123456, thanks for your message.

    Is the 403 a Wordfence-branded blocking page or is it a generic server message?

    If Wordfence is intervening in any way, the block will show up in your Live Traffic page. From here, you can click the entry (or the eye icon) to expand it, where red text will explain the reason for the block. Sometimes you are presented with a “ADD PARAM TO FIREWALL ALLOWLIST” button here that could solve any problems going forward. This button automatically inserts the URL and its required params to the Allowlisted URLs section of the plugin.

    If you have no luck with allowlisting yourself, it’d be good to see a screenshot of the block in Live Traffic so that we can advise you as to whether a firewall rule needs to be disabled. You can now include images on the forums by clicking the “+” in a new paragraph block and selecting “Image“, then Upload once you’ve picked a file.

    Thanks,
    Peter.

    Thread Starter ailaina123456

    (@ailaina123456)

    Hi,

    The error message is from wordfence, it is the usual message that says that this action is a threat and is not allowed. Since it is coming up on a non admin user screen I cannot add this action to the allowlist.

    Regards

    Thread Starter ailaina123456

    (@ailaina123456)

    Hi @wfpeter ,

    Any news about this?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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