WooThemes Updater

Hi! Thanks for getting in touch.

This does appear to be an error coming from somewhere other than WooCommerce itself, if that’s up to date, as it refers to deprecated functionality that’s several years old. I’d suspect a plugin that hasn’t been updated for a couple of years by its developers.

You could try a conflict test – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

If you follow the procedure there, that should help you identify the culprit!

We could take a look to see if we can spot any obvious possible sources, if you can please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hi Victoria

I will do this test.
Anyway it’s a new site.
If moving to a non-multisite WP this message does not appears.
I think all plugins are updated, I will check it also.

Many thanks!

Hey @jairoochoa,

Let us know what you find out after testing and updating. If you still have trouble, can you send us a copy of the system status report for the site where you see the message? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

Thanks!

Hello

I’ve updated all plugins.
The message is still shown in the subsites admins. The network admin do not show any message.

Regards

### WordPress Environment ###

WordPress address (URL): https://mysite.com
Site address (URL): https://mysite.com
WC Version: 5.6.1
REST API Version: ? 5.6.1
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.2
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: ?
WP Memory Limit: 2 GB
WP Debug Mode: ?
WP Cron: ?
Language: pt_PT
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.23
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 1 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: ojj_2_
Tamanho total da base de dados: 376.63MB
Tamanho dos dados da base de dados: 226.13MB
Tamanho do índice da base de dados: 150.50MB
ojj_2_woocommerce_sessions: Dados: 0.03MB + índice: 0.02MB + Engine InnoDB
ojj_2_woocommerce_api_keys: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_woocommerce_attribute_taxonomies: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_woocommerce_downloadable_product_permissions: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
ojj_2_woocommerce_order_items: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_woocommerce_order_itemmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_woocommerce_tax_rates: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
ojj_2_woocommerce_tax_rate_locations: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_woocommerce_shipping_zones: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_woocommerce_shipping_zone_locations: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_woocommerce_shipping_zone_methods: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_woocommerce_payment_tokens: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_woocommerce_payment_tokenmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_woocommerce_log: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_actionscheduler_actions: Dados: 1.22MB + índice: 0.73MB + Engine InnoDB
ojj_2_actionscheduler_claims: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_actionscheduler_groups: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_actionscheduler_logs: Dados: 1.30MB + índice: 0.31MB + Engine InnoDB
ojj_2_ariadminer_connections: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_commentmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_comments: Dados: 0.02MB + índice: 0.09MB + Engine InnoDB
ojj_2_gdpr_cc_options: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_links: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_options: Dados: 2.27MB + índice: 0.06MB + Engine InnoDB
ojj_2_pmxi_files: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_pmxi_hash: Dados: 5.52MB + índice: 0.00MB + Engine InnoDB
ojj_2_pmxi_history: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_pmxi_images: Dados: 2.52MB + índice: 0.00MB + Engine InnoDB
ojj_2_pmxi_imports: Dados: 0.17MB + índice: 0.00MB + Engine InnoDB
ojj_2_pmxi_posts: Dados: 5.52MB + índice: 0.00MB + Engine InnoDB
ojj_2_pmxi_templates: Dados: 0.23MB + índice: 0.00MB + Engine InnoDB
ojj_2_postmeta: Dados: 123.66MB + índice: 98.20MB + Engine InnoDB
ojj_2_posts: Dados: 24.55MB + índice: 13.06MB + Engine InnoDB
ojj_2_sgs_log_events: Dados: 10.52MB + índice: 0.00MB + Engine InnoDB
ojj_2_sgs_log_visitors: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_smush_dir_images: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_termmeta: Dados: 0.05MB + índice: 0.06MB + Engine InnoDB
ojj_2_terms: Dados: 0.06MB + índice: 0.06MB + Engine InnoDB
ojj_2_term_relationships: Dados: 16.55MB + índice: 8.52MB + Engine InnoDB
ojj_2_term_taxonomy: Dados: 0.05MB + índice: 0.03MB + Engine InnoDB
ojj_2_wcpdf_invoice_number: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_wc_admin_notes: Dados: 0.05MB + índice: 0.00MB + Engine InnoDB
ojj_2_wc_admin_note_actions: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_wc_category_lookup: Dados: 0.05MB + índice: 0.00MB + Engine InnoDB
ojj_2_wc_customer_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_wc_download_log: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_wc_order_coupon_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_wc_order_product_lookup: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
ojj_2_wc_order_stats: Dados: 0.02MB + índice: 0.05MB + Engine InnoDB
ojj_2_wc_order_tax_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_wc_product_meta_lookup: Dados: 7.52MB + índice: 11.09MB + Engine InnoDB
ojj_2_wc_reserved_stock: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_wc_tax_rate_classes: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_wc_webhooks: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_wpforms_tasks_meta: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
ojj_2_yoast_indexable: Dados: 19.55MB + índice: 12.58MB + Engine InnoDB
ojj_2_yoast_indexable_hierarchy: Dados: 3.52MB + índice: 4.55MB + Engine InnoDB
ojj_2_yoast_migrations: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_2_yoast_primary_term: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_2_yoast_seo_links: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_blogmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_blogs: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
ojj_registration_log: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_signups: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
ojj_site: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
ojj_sitemeta: Dados: 0.19MB + índice: 0.03MB + Engine InnoDB
ojj_usermeta: Dados: 0.13MB + índice: 0.06MB + Engine InnoDB
ojj_users: Dados: 0.02MB + índice: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 15239
custom_css: 1
nav_menu_item: 24
oembed_cache: 1
page: 17
post: 4
product: 63253
revision: 16
tablepress_table: 2
wp_block: 9
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (43) ###

Classic Widgets: por Contribuidores do WordPress – 0.2
Contact Form 7 - Dynamic Text Extension: por Chris Mavricos
SevenSpark – 2.0.3

Contact Form 7: por Takayuki Miyoshi – 5.4.2
Customizer Export/Import: por The Beaver Builder Team – 0.9.2
Yoast Duplicate Post: por Enrico Battocchi e Team Yoast – 4.1.2
GDPR Cookie Compliance (CCPA, PIPEDA ready): por Moove Agency – 4.5.10
Loco Translate: por Tim Whitlock – 2.5.3
Machete PowerTools: por Nilo Velez – 3.0
Machete: por Nilo Velez – 3.5.1
Gutenberg Blocks and Template Library by Otter: por ThemeIsle – 1.6.9
Distritos de Portugal para WooCommerce: por Webdados – 3.0.3
SiteGround Optimizer: por SiteGround – 5.9.7
SiteGround Security: por SiteGround – 1.1.2
TablePress: por Tobias B?thge – 1.14
WooCommerce Brands: por WooCommerce – 1.6.25
Discount Groups for WooCommerce Dynamic Pricing: por dixitalmedia – 0.9
WooCommerce Dynamic Pricing: por Element Stark – 3.1.26
WooCommerce EU VAT Number: por WooCommerce – 2.4.1
WooCommerce Min/Max Quantities: por WooCommerce – 2.4.24
WooCommerce PDF Invoices & Packing Slips: por Ewout Fernhout – 2.9.3
WooCommerce Product CSV Import Suite: por WooCommerce – 1.10.46
WooCommerce Sequential Order Numbers Pro: por SkyVerge – 1.18.0
WooCommerce Shipment Tracking: por WooCommerce – 1.6.28
WooCommerce Super Shipping: por Woodemia – 1.4.4
WooCommerce: por Automattic – 5.6.1
Yoast SEO: por Team Yoast – 17.2
WP All Import Pro: por Soflyy – 4.6.9
Smush: por WPMU DEV – 3.9.0
WP-Sweep: por Lester 'GaMerZ' Chan – 1.1.5
WP All Import - User Import Add-On Pro: por Soflyy – 1.1.6
WP All Import - WooCommerce Add-On Pro: por Soflyy – 3.2.7
All-in-One WP Migration: por ServMask – 7.47
All-in-One WP Migration Multisite Extension: por ServMask – 4.15
Neve Pro Addon: por ThemeIsle – 2.0.3
SiteGround Security: por SiteGround – 1.1.2
SiteGround Optimizer: por SiteGround – 5.9.7
All-in-One WP Migration Unlimited Extension: por ServMask – 2.42
ARI Adminer: por ARI Soft – 1.2.3
WooCommerce: por Automattic – 5.6.1
BBQ Firewall: por Jeff Starr – 20210719
MultilingualPress: por Inpsyde GmbH – 3.8.1
MultilingualPress Addon: Nav Menu Icons: por Inpsyde GmbH
Thomas Scholz – 17.10.14

MultilingualPress Site Flags: por Inpsyde GmbH – 1.1.3

### Inactive Plugins (6) ###

Google Ads & Marketing by Kliken: por Kliken – 1.0.7
Google Listings and Ads: por WooCommerce – 1.4.3
Search Manager: por Custom4Web – 4.0.1
Templates Patterns Collection: por ThemeIsle – 1.1.17
WooCommerce Google Analytics Integration: por WooCommerce – 1.5.3
WPForms Lite: por WPForms – 1.6.9

### Dropin Plugins (1) ###

object-cache.php: Memcached

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Página da Loja: #5 - /catalogo/
Carrinho: #6 - /carro/
Finalizar compras: #7 - /finalizar-compra/
A minha conta: #8 - /mi-cuenta/
Termos e condi??es: #55746 - /terminos-y-condiciones/

### Theme ###

Name: Torno & Fresa
Version: 1.0.0
Author URL: https://dixitalmedia.com
Child Theme: ?
Parent Theme Name: Neve
Parent Theme Version: 3.0.4
Parent Theme Author URL: https://themeisle.com
WooCommerce Support: ?

### Templates ###

Overrides: neve/woocommerce/product-searchform.php vers?o - está desactualizado. A vers?o actual é 3.3.0
Outdated Templates: ?
					
					
						Saiba como actualizar

### Action Scheduler ###

Concluída: 1.802
Oldest: 2021-09-06 22:02:52 +0200
Newest: 2021-09-21 21:45:12 +0200

Pendente: 3
Oldest: 2021-09-21 21:45:31 +0200
Newest: 2021-09-21 21:45:33 +0200

### Status report information ###

Generated at: 2021-09-21 21:46:07 +02:00

Hi there,

Thanks for updating.

The message is still shown in the subsites admins. The network admin do not show any message.

Is WooCommerce network-activated? If it is, you need to deactivate it for network and reactivate it locally per site.

Does that change anything?

Kind regards,

You’ve got it! If I deactivate WooCommerce for the Network the message disappears.
It’s activated because MultilingualPress requested to do it.

Thanks

• This reply was modified 3 years, 2 months ago by Jairo Ochoa.

Hello @jairoochoa,

I’m glad you could figure it out with the help of @conschneider! Thank you for writing again on the forum.

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Thanks.