WooPayments overview error

  • Resolved josepinforolot

    (@josepinforolot)


    5 months, 2 weeks ago

    It’s got an error (that causes a further error 500) when going to overview, transactions and deposits.

    Here’s the error info

    TypeError: m.enabled_payment_method_ids is undefined

    L@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce-payments/dist/index.js?ver=8.3.0:9:324959
    Suspense
    U@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:461612
    div
    div
    Tr@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:540470
    div
    sw@https://www.pernilscanmateu.com/wp-includes/js/dist/components.min.js?ver=36b97398bf090476214e:34:225997
    lw@https://www.pernilscanmateu.com/wp-includes/js/dist/components.min.js?ver=36b97398bf090476214e:34:226675
    dw@https://www.pernilscanmateu.com/wp-includes/js/dist/components.min.js?ver=36b97398bf090476214e:34:227022
    w@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1978
    Or@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:541048
    Ir@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:540847
    Rr<@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:544168
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    I@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:438975
    a@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:433429
    Zr<@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:544423
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    Ca@https://www.pernilscanmateu.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=71d1eb5b2f91486cefbb:2:555556
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi ,

    Thank you for reaching out.

    I understand you’re facing an error when going to overview, transactions and deposits. Before this issue started, do you remember making any changes in your store, such as updating or installing plugin(s)?

    To troubleshoot this further, please try the following steps:

    1. Deactivate all plugins except WooCommerce and WooCommerce Payments to see if the issue persists. If it doesn’t, reactivate your plugins one by one to identify the culprit.
    2. If the issue continues after deactivating all plugins, switch to a default theme like Twenty Twenty-Four or Storefront to rule out any theme conflicts.

    Please remember to backup your site before making any changes. If the problem persists after these steps, please provide us with a system status report from your WooCommerce > Status > Get system report > Copy for support.

    We look forward to hearing from you.

    Thread Starter josepinforolot

    (@josepinforolot)

    So, the plugin that is in conflict seems to be WPML. This is a non-free and well known multilanguage plugin. Never failed before that…

    I need multilanguage for the website…

    Hi @josepinforolot,

    I understand your concern about WPML.

    Please ensure both your WooCommerce and WPML plugins are updated to their latest versions. If the issue persists, I’d recommend reaching out to WPML’s support team as well. They may have insights specific to their plugin that could be helpful.

    Thread Starter josepinforolot

    (@josepinforolot)

    @ckadenge

    Yes that’s what I did, I contacted offiicial WPML support. Thanks

    Hey @josepinforolot ,

    Glad to hear it and I do hope WPML support is able to find a fix for you!

    Since further help is required from WPML support, I’ll go ahead and mark this thread as resolved. However, feel free to?create a new topic?if you need any further help. ??

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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