• Resolved richellegj

    (@richellegj)


    Hello,

    Can someone please help me on this. I am new to wordpress and woopayment. I have a critical error. Please help and hope anyone can help me.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @richellegj,

    Thank you for reaching out — we’re happy to help!

    Could you please elaborate further under what conditions it first appeared? Does this error appear when trying to complete a payment, accessing plugin settings, or during another operation? Feel free to include screenshots, so that we can see what you are describing. You can use https://prnt.sc/ or https://snipboard.io to share screenshots here.

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thanks!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.