• Resolved grockmedia

    (@grockmedia)


    When on mobile any product added to cart will display “cart empty” and the product does not get added. I tried to disable all plugins and only woocommerce remained and still got same not able to cart errors. On desktop/laptop all works perfectly.

    Please help.


    WordPress environment
    Home URL: https://selfiehalo.com/store
    Site URL: https://selfiehalo.com/store
    WooCommerce version: 3.4.5
    Log directory writable: /home/selfxxam/public_html/store/wp-content/uploads/wc-logs/
    WordPress version: 4.9.8
    WordPress multisite: –
    WordPress memory limit: 256 MB
    WordPress debug mode: –
    WordPress cron:
    Language: en_US
    External object cache: –
    Server environment
    Server info: Apache
    PHP version: 7.2.10
    PHP post max size: 8 MB
    PHP time limit: 30
    PHP max input vars: 1000
    cURL version: 7.60.0, OpenSSL/1.0.2k
    SUHOSIN installed: –
    MySQL version: 10.1.35-MariaDB-cll-lve
    Max upload size: 756 GB
    Default timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte string:
    Remote post:
    Remote get:
    Database
    WooCommerce database version: 3.4.5
    Database prefix wp_
    MaxMind GeoIP database: /home/selfxxam/public_html/store/wp-content/uploads/GeoLite2-Country.mmdb
    Total Database Size 16.54MB
    Database Data Size 14.19MB
    Database Index Size 2.35MB
    wp_woocommerce_sessions Data: 0.07MB + Index: 0.00MB
    wp_woocommerce_api_keys Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_attribute_taxonomies Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_downloadable_product_permissions Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items Data: 0.04MB + Index: 0.02MB
    wp_woocommerce_order_itemmeta Data: 0.18MB + Index: 0.12MB
    wp_woocommerce_tax_rates Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_tax_rate_locations Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zones Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_methods Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokenmeta Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_log Data: 0.00MB + Index: 0.00MB
    ahc_browsers Data: 0.00MB + Index: 0.00MB
    ahc_countries Data: 0.01MB + Index: 0.00MB
    ahc_hits Data: 0.00MB + Index: 0.00MB
    ahc_keywords Data: 0.00MB + Index: 0.00MB
    ahc_recent_visitors Data: 0.00MB + Index: 0.00MB
    ahc_refering_sites Data: 0.00MB + Index: 0.00MB
    ahc_searching_visits Data: 0.00MB + Index: 0.00MB
    ahc_search_engines Data: 0.00MB + Index: 0.00MB
    ahc_search_engine_crawlers Data: 0.00MB + Index: 0.00MB
    ahc_title_traffic Data: 0.00MB + Index: 0.00MB
    ahc_visitors Data: 0.00MB + Index: 0.00MB
    ahc_visits_time Data: 0.00MB + Index: 0.00MB
    cerber_acl Data: 0.00MB + Index: 0.00MB
    cerber_blocks Data: 0.00MB + Index: 0.00MB
    cerber_countries Data: 0.00MB + Index: 0.00MB
    cerber_lab Data: 0.00MB + Index: 0.00MB
    cerber_lab_ip Data: 0.00MB + Index: 0.00MB
    cerber_lab_net Data: 0.00MB + Index: 0.00MB
    cerber_log Data: 0.01MB + Index: 0.00MB
    cerber_traffic Data: 0.89MB + Index: 0.04MB
    crypto_files Data: 0.02MB + Index: 0.31MB
    crypto_membership Data: 0.02MB + Index: 0.09MB
    crypto_payments Data: 0.02MB + Index: 0.31MB
    crypto_products Data: 0.02MB + Index: 0.25MB
    wci_abandon_cart Data: 0.02MB + Index: 0.02MB
    wci_activity Data: 0.06MB + Index: 0.00MB
    wci_events Data: 0.02MB + Index: 0.00MB
    wci_history Data: 0.02MB + Index: 0.00MB
    wci_successful_purchases Data: 0.02MB + Index: 0.02MB
    wci_user_profile_updated Data: 0.02MB + Index: 0.02MB
    wci_user_purchased_history Data: 0.02MB + Index: 0.00MB
    wci_user_session Data: 0.05MB + Index: 0.00MB
    wp_aepc_custom_audiences Data: 0.00MB + Index: 0.00MB
    wp_aepc_logs Data: 7.42MB + Index: 0.00MB
    wp_cart_converter_cart Data: 0.00MB + Index: 0.00MB
    wp_cart_converter_email_queue Data: 0.00MB + Index: 0.00MB
    wp_cart_converter_order Data: 0.00MB + Index: 0.00MB
    wp_cerber_files Data: 0.00MB + Index: 0.00MB
    wp_cerber_sets Data: 0.00MB + Index: 0.00MB
    wp_commentmeta Data: 0.00MB + Index: 0.01MB
    wp_comments Data: 0.08MB + Index: 0.05MB
    wp_crfw_cart Data: 0.00MB + Index: 0.00MB
    wp_crfw_cart_event Data: 0.00MB + Index: 0.00MB
    wp_crfw_cart_meta Data: 0.00MB + Index: 0.01MB
    wp_links Data: 0.00MB + Index: 0.00MB
    wp_mwp_herd_free Data: 0.00MB + Index: 0.00MB
    wp_options Data: 1.14MB + Index: 0.07MB
    wp_pantheon_sessions Data: 0.00MB + Index: 0.00MB
    wp_postmeta Data: 1.55MB + Index: 0.58MB
    wp_posts Data: 0.37MB + Index: 0.11MB
    wp_redirection_404 Data: 0.01MB + Index: 0.01MB
    wp_redirection_groups Data: 0.00MB + Index: 0.00MB
    wp_redirection_items Data: 0.00MB + Index: 0.01MB
    wp_redirection_logs Data: 0.00MB + Index: 0.01MB
    wp_termmeta Data: 0.00MB + Index: 0.01MB
    wp_terms Data: 0.00MB + Index: 0.01MB
    wp_term_relationships Data: 0.00MB + Index: 0.01MB
    wp_term_taxonomy Data: 0.01MB + Index: 0.00MB
    wp_usermeta Data: 0.14MB + Index: 0.07MB
    wp_users Data: 0.01MB + Index: 0.02MB
    wp_wctofb Data: 0.00MB + Index: 0.00MB
    wp_wc_download_log Data: 0.00MB + Index: 0.00MB
    wp_wc_webhooks Data: 0.00MB + Index: 0.00MB
    wp_wow_hep Data: 0.01MB + Index: 0.00MB
    wp_wpam_actions Data: 0.00MB + Index: 0.00MB
    wp_wpam_affiliates Data: 0.01MB + Index: 0.00MB
    wp_wpam_affiliates_fields Data: 0.00MB + Index: 0.00MB
    wp_wpam_creatives Data: 0.00MB + Index: 0.00MB
    wp_wpam_events Data: 0.00MB + Index: 0.00MB
    wp_wpam_impressions Data: 0.00MB + Index: 0.00MB
    wp_wpam_messages Data: 0.00MB + Index: 0.00MB
    wp_wpam_paypal_logs Data: 0.00MB + Index: 0.00MB
    wp_wpam_tracking_tokens Data: 1.62MB + Index: 0.14MB
    wp_wpam_tracking_tokens_purchase_logs Data: 0.00MB + Index: 0.00MB
    wp_wpam_transactions Data: 0.00MB + Index: 0.00MB
    wp_wpml_mails Data: 0.24MB + Index: 0.00MB
    wp_wps_wcafr Data: 0.02MB + Index: 0.00MB
    wp_wps_wcafr_mail_log Data: 0.02MB + Index: 0.02MB
    wp_wps_wcafr_templates Data: 0.02MB + Index: 0.00MB
    wp_yoast_seo_links Data: 0.00MB + Index: 0.00MB
    wp_yoast_seo_meta Data: 0.01MB + Index: 0.01MB
    Post Type Counts
    attachment 367
    custom-css-js 2
    page 13
    popup_theme 6
    post 4
    product 56
    product_variation 32
    raccartlist 21
    racemailtemplate 4
    racmaillog 368
    racrecoveredorder 1
    revision 1
    shop_coupon 20
    shop_order 213
    wbcr-snippets 1
    wcct_countdown 1
    wpforms 3
    wpplugin__sub_log 1
    wpplugin_sub_button 10
    wpplugin_sub_order 1
    wpplugin_subscr 1
    Security
    Secure connection (HTTPS): Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors
    Active plugins (33)
    A Random Number by Macardam – 1.1
    Share Buttons by AddThis by The AddThis Team – 6.1.7
    Advanced Database Cleaner by Younes JFR. – 2.0.0
    Affiliates Manager Google reCAPTCHA Integration by wp.insider, affmngr – 1.0.4
    WP Affiliate Manager by wp.insider, wpaffiliatemgr – 2.6.0
    Simple Custom CSS and JS by SilkyPress.com – 3.18 – Not tested with the active version of WooCommerce
    PayPal Express Checkout for WooCommerce by wpgateways – 3.0.3 – Not tested with the active version of WooCommerce
    Google XML Sitemaps by Arne Brachhold – 4.0.9
    Juicer by Ryan MacInnes – 1.8
    PHP Everywhere by Alexander Fuchs – 1.4.2
    Recover Abandoned Cart by Fantastic Plugins – 17.3 – Not tested with the active version of WooCommerce
    Redirection by John Godley – 3.5
    Shortcode Widget by Gagan Deep Singh – 1.5.1
    WooCommerce Cart by XootiX – 1.0.2 – Not tested with the active version of WooCommerce
    Stop Spammers by Bryan Hadaway – 7.1
    Storefront Product Sharing by WooCommerce – 1.0.6
    Subscriptions & Memberships for PayPal by Scott Paterson – 1.1.2
    Temporary Login Without Password by StoreApps – 1.5.10
    Tuxedo Big File Uploads by Trevor Anderson – 1.2
    URL Rotator Manager by Ninja Press – 1.1
    WooCommerce Product Feed by WebAppick – 2.2.21
    WooCommerce Better Usability by Moises Heberle – 1.0.16 – Not tested with the active version of WooCommerce
    Woocommerce to Facebook Shop by premiumthemes – 2.4 – Not tested with the active version of WooCommerce
    WooCommerce PayPal Powered by Braintree Gateway by WooCommerce – 2.1.3
    WooCommerce by Automattic – 3.4.5
    Yoast SEO by Team Yoast – 8.3
    Wow Herd Effects (pro version) by Wow-Company – 2.2.4
    WP Cerber Security, Antispam & Malware Scan by Gregory – 7.7
    WP Mail Logging by Christian Z?ller – 1.8.5
    WP Mail SMTP by WPForms – 1.3.3
    WP-Sweep by Lester ‘GaMerZ’ Chan – 1.0.12
    WP-xPerts Woocommerce Custom Thank-You Page by Sajid Hussain – 1.2.2 – Not tested with the active version of WooCommerce
    WPForms Lite by WPForms – 1.4.9
    Settings
    API enabled:
    Force SSL: –
    Currency USD ($)
    Currency position left
    Thousand separator ,
    Decimal separator .
    Number of decimals 2
    Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable)
    Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
    WooCommerce pages
    Shop base: #4 – /
    Cart: #5 – /cart/
    Checkout: #6 – /checkout/
    My account: #7 – /my-account/
    Terms and conditions: Page not set
    Theme
    Name: Storefront
    Version: 2.3.3
    Author URL: https://woocommerce.com/
    Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce support:
    Templates
    Overrides: –

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
Viewing 6 replies - 1 through 6 (of 6 total)
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