• Resolved geoffro68

    (@geoffro68)


    Hi, I am very interested to switch our mailout services from Mailchimp to Mailpoet.

    I have finally got around to configuration in WordPress and realised there appears to be no way to assign a segment to our Wine Club ‘Members’. Subscribers yes, but members no.

    We sign people up to our membership program in multiple ways, including some through Cellar door alone, or others that we have simply known a long time and assign member status manually. There maybe long term family friends, or others.

    The point is, we cannot determine our members by ‘Subscription status’, or by online sales.

    We could manually assign all Members to ‘Subscriber’ role in settings in the User database, but then we would be unable to report on members passive/subscription.

    Surely there is a setting that would allow us to assign ‘members’ solely determined by their current member status. i.e. ‘active’?

    Mailchimp is external, yet not only can one group subscribers, and segment by way of tagging its API syncs with membership status.

    We have 2,700 active subscribers. We really need to segment our communications simply.

    I wanted an easy way to manage this as we have three tiers of comms. and unsubscribes to segments and not much in-house skill.

    Please help me understand how we can select “Active Members” for a list, preferably as simply by category. Not just by way of some product purchase / behaviour.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there @geoffro68,

    Thanks for reaching out!

    Are you using the WooCommerce Memberships plugin?

    We’re releasing a new segmentation feature for the WooCommerce Memberships plugin this week. With this new functionality, you’ll be able to create a segment with active members.

    Please update your MailPoet plugin to the latest version when it becomes available and let me know if that’s what you had in mind.

    Cheers!

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @geoffro68,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WooMemberships as a Segment’ is closed to new replies.