Woomail email customizer logs problem

  • Hi!

    I use the Woomail-email customizer plugin to customize my email. I have a license for it.

    I created my webshop on my subdomain and am trying to customize my emails, but it writes this error when I want to save the customize email:

    Requied failed: PLS check logs in the plugin’s folder

    And does not save changes.

    Can someone help me?
    Thank you

    • This topic was modified 2 years, 7 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not a Requests and Feedback topic

    The page I need help with: [log in to see the link]

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  • The message you posted said “PLS check logs in the plugin’s folder”.

    Have you done that? And what did you find?

    In any case…

    I use the Woomail-email customizer plugin to customize my email. I have a license for it.

    As you’re using a commercial plugin, please contact the plugin’s vendor for help.

    WordPress support volunteers are not given access to commercial plugins, so we’re unable to download and install this “Woomail-email customizer” plugin and help you troubleshoot it.

    The developers who build and sold the plugin should be in the best position to help you out. Please see: https://codecanyon.net/item/email-customizer-for-woocommerce-with-drag-drop-builder-woo-email-editor/22400984/support

    Good luck!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Moved to Fixing WordPress, this is not a Requests and Feedback topic.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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