Woolentor they my wordpress extremely slow in admin panel

Hello Miguel,

This support forum is not meant for the pro version of the plugin.

On our support website, we responded to all your messages in a quick manner. We don’t understand why you are misleading other people by saying that we didn’t give you an answer.

About the slowing down of your admin panel:

There are more than 40 thousand users who are using WooLentor without any issue. We are not quite sure why this is happening to your website. But still, we told you that we would investigate the issue and try to figure out why this is happening.

But you said that we are not fixing your problem.

• This reply was modified 4 years, 1 month ago by Tarek Aziz.

Terek

-I did not know that this site was not intended for the pro version but it also happens in the free version, I apologize for that.
– Terek I have been waiting two days for an answer or at least to know if something is being done or not, I have given my access codes and they have not yet entered or to look at the problem, at least on my website.
– I’m not the only one that happens to him since I have seen in the forums that there are more people with him.
-Nor do they offer me a temporary solution such as returning to the previous version of the plugin, that could make me able to work again.
-Also tell him that I only eat it visually, nothing more.
-And I am not exactly saying that they are not going to fix the problem, what I am saying is that I have been waiting for a simple answer for 2 days.
-I have very angry people here, who to change the price of a product takes about 5 minutes, understand the anger of these people.
-Keep in mind that in the midst of the covid-19 crisis, electronic commerce is almost the only way out and we are not talking about some plugin complement that does not work but affects the entire web, it seems to me something serious.

-I don’t pretend to be a bad person, but I’ve been waiting 2 days for an answer and I urgently need some kind of help to solve this problem.

I hope you solve this problem soon and have a great day.

same issue here.

Hello @tonnick0033

Thanks for reaching out!

After performing an in-depth investigation, we have been able to solve the issue.

Would you please create a ticket on our support website?

https://hasthemes.com/contact-us/

Best regards,
Tarek

Hello, I’m working on my client’s website and I’m facing the same issue. When I deactivate the plugin everything goes fine. When activating the plugin everything goes slow. It takes more than 2 mins to load website.

Hello @zainali19971

Thank you very much for contacting us. Unfortunately, somehow we didn’t receive any notification for your message. That’s why we couldn’t respond earlier. Sorry for the all inconvenience caused.

Actually, we solved the issue almost 4 months ago.

Would you please create a ticket on our support website?

https://hasthemes.com/contact-us/

Kind regards,
Support Team