• Resolved austenharry

    (@austenharry)


    Impressed with the clean and clear UX and widget functionality, I purchased the Woolentor plugin (lifetime) only to wait around 5 minutes to install slowly and then to take the engine out of my site to the point of turning it off out of annoyance.

    WooLentor Pro – WooCommerce Elementor Addons + Builder v1.6.1

    Above is the file name – happy to be wrong on this one (i.e. importing a different/wrong file), but with a 2.3MB, it is more the contents chugging away at the structure, which, as I say, forced me to turn off.

    Any ideas?

    • This topic was modified 3 years, 6 months ago by austenharry.
    • This topic was modified 3 years, 6 months ago by austenharry.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @austenharry

    Thank you so much for reaching out to us ??

    We have read your message thoroughly and yes, you got that right.

    Unfortunately, you have uploaded the wrong file.

    Since this support forum is meant to provide support for the free version of the plugin only, it would be great if you create a ticket on our support website.

    https://hasthemes.com/contact-us/

    Our support team will assist you with that.

    Best wishes,
    Tarek

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hey @austenharry

    Hope you are doing well and safe.

    Since we have fixed the issue already, we would like to mark this

    as “Resolved”. Don’t worry, if you need any help

    you can create a ticket on our support website.

    https://hasthemes.com/contact-us/

    We’ll definitely assist you with that.

    Best wishes,
    Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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