• Resolved Louvie

    (@louvieh)


    Hello everyone,

    I’m experiencing an issue with the?Woof Filter?plugin on my WooCommerce site. The filter is no longer appearing on the “All Products Page” (https://shop.schaerer-holz.ch/sortiment/). It was working fine once, but now it’s gone, and I’m not sure what caused the issue.

    Here’s what I’ve tried so far:

    1. Cleared Cache:?I’ve cleared both the browser cache and any caching plugins I’m using.
    2. Plugin Updates:?I’ve ensured that both WooCommerce and the Woof Filter plugin are up to date.
    3. Conflict Check:?I deactivated all plugins except WooCommerce and Woof Filter to check for conflicts, but the filter still doesn’t show up.

    Additional Information:

    • Woof Filter Version:?HUSKY – Products Filter Professional for WooCommerce V 3.3.5.3?
    • Theme: Astra
    • Page Builder Elementor
    • WooCommerce Version: V 9.7.0?
    • WordPress Version: V 6.7.2

    Steps to Reproduce:

    1. Go to the “All Products Page” (https://shop.schaerer-holz.ch/sortiment/).
    2. Notice that the Woof Filter is missing.

    Expected Behavior:
    The Woof Filter should appear above or alongside the product listings, allowing users to filter products by attributes.

    Actual Behavior:
    The Woof Filter is not visible on the page.

    Screenshots:
    all products page:

    when choosing the category the filter is showing:

    permalinks:

    Questions:

    1. Has anyone else experienced this issue with the Woof Filter plugin?
    2. Are there any known conflicts with specific plugins or themes?
    3. Are there any custom code snippets or settings I should check to ensure the filter displays correctly?

    Any help or guidance would be greatly appreciated! Thank you in advance.

    The page I need help with: [log in to see the link]

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