woocommerce_thankyou hook

  • Hi,

    I come with this problem. Recently, one of the pro plugins in my WooCommerce store wasn’t working properly and I contacted the developers. After debugging the site, they discovered that the site did not have the woocommerce_thankyou hook enabled, which they based their plugin on. For their plugin to work, I need to run this hook. How should I do this correctly? Can you tell me what I should do to make the hook work?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @magdalena89,

    Thanks for reaching out.

    I understand you’re having trouble with the woocommerce_thankyou hook and would like to have it activated. In that case, this is a customization request which is out of our support scope, however, I found this post and I believe it could be useful to what you are trying to achieve.

    Should you have any further questions, I would recommend running the exact question you’re asking, through an AI platform like ChatGPT for recommendations.

    I hope this points you in the right direction.

      Thread Starter magdalena89

      (@magdalena89)

      Thank you for your tips. The woocommerce_thankyou hook seems to be working properly on my site. I’ve attached a screenshot – can you take a look and tell me if this is how it should look? I’m asking because I’m also contacting the support of one of the plugins and they suggest that the woocommerce_thankyou hook doesn’t work on my website, but I guess it’s OK now?

      Hi there @magdalena89,

      Thanks again for getting back to us. I’m afraid it looks like the screenshot was not correctly uploaded.

      The woocommerce_thankyou hook is generally used to trigger certain actions after the checkout process is complete, such as displaying a “Thank You” message or initiating a follow-up action. If you notice any issues or discrepancies in these areas, it might be an indication that the hook isn’t working properly.

      If the plugin support team you’re in contact with has specific reasons to believe the hook isn’t working, it would be beneficial to get more details about their concerns.

    Viewing 3 replies - 1 through 3 (of 3 total)
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