woocommerce_rest_cannot_create_order_refund

  • Resolved cindy629

    (@cindy629)


    1 month, 2 weeks ago

    Hello All,

    This is no issue when we manually issue refund on Woocommce, the refund info automatically go to Stripe.

    Now we integrated with an ERP system, we wanted to initiate the order refund on ERP, then use REST API?to push refund info to Woocommerce, further to Stripe:

    ERP order refund info –> Woocommerce order –> Stripe.

    However, there is error:

    Error: Stripe is not configured properly. [woocommerce_rest_cannot_create_order_refund]{“amount”:”1″,”reason”:”Refund for order ID: 554861″,”refund_payment”:true}{“code”:”woocommerce_rest_cannot_create_order_refund”,”message”:”Stripe is not configured properly.”,”data”:500}

    We use WooCommerce Version 9.3.3, Stripe Payment Gateway for WooCommerce Version 8.7.0 by FunnelKit.

    I was wondering if there is anything we can do either on Woocommercer or Stripe side?

    Thanks,

    Cindy

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello cindy629,

    Thank you for contacting WooCommerce support.

    I understand the error you are facing and it is possible you are facing the same issue as described in this thread.

    Visit the link and check if the solution suggested resolves your problem.
    Please note that custom code requests are out of our support scope.
    For any assistance with code, you may need to consult a professional developer.

    Please don’t hesitate to contact us again if you have more questions or concerns.
    We are here to help ??

    Best regards.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hello! I’ll mark this as resolved for the moment since we haven’t heard back. We’re always here if you’d like to reconnect.

Viewing 2 replies - 1 through 2 (of 2 total)
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