[woocommerce_my_account] not work after update wordpress 6.2.1

Hello @calmsmile,

Thank you for reaching out!

I tried adding your exact same code in the Twenty Twenty-Three theme and “my-account” page is working as expected.

Link to image: https://d.pr/i/ruERON

Link to image: https://d.pr/i/P4w6EG

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.


It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

Look forward to hearing back from you.

my account code structure : wp-content/themes/my-theme/patterns/my-account.php

<?php
/**
 * Title: My Account pattern
 * Slug: my-theme/account
 */

 ?>


<!-- wp:group {"layout":{"type":"constrained"}} -->
<div class="wp-block-group"><!-- wp:shortcode -->
[woocommerce_my_account]
<!-- /wp:shortcode --></div>
<!-- /wp:group -->

my theme templates code structure : wp-content/themes/my-theme/templates/my-account.html

<!-- wp:pattern {"slug":"my-theme/account"} /-->

my theme templates code structure : wp-content/themes/my-theme/theme.json

{
    "$schema": "https://schemas.wp.org/wp/6.1/theme.json",
    "customTemplates": [
        
        {
            "name": "my-account",
            "title": "My Account"
        },
    ],
    "version": 2,
}

then edit a page and select a page template choose our custom template My Account

then the page will only output the [woocommerce_my_account] string.

Hi @calmsmile

Thanks for providing further information about your issue here.

I understand that you are using a custom template to display the My Accounts page.

This is a bit of a complicated topic that would need some customization to address. Unfortunately, custom coding is not something we can assist with directly. However, I’ll keep this thread open for a bit to see if anyone from the community can lend a hand.

If you have any other questions related to development or custom coding, don’t hesitate to reach out to some of the great resources we have available for support. The WooCommerce community is filled with talented open-source developers, and many of them are active on the channels listed below:

• WooCommerce Developer Resources Portal
• WooCommerce Advanced Facebook group
• WooCommerce Developer Slack Channel
• Hire a WooCommerce Expert

Hope this helps!