Woocommerce Wrong Stock Status

  • Resolved EliteGent

    (@gentlemako)


    2 years, 8 months ago

    Hello There,

    Recently we discovered an issue when we update a product stock. The product shows that the item is out of stock when it is actually in stock. even tho we open it on the incognito private window, we have tried clearing all cache files and most of the time, the issue still persists, the only time this works is when we load the page with ctr + cmmd + enter.

    Please advise.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Mike Stott

    (@mikemayhem3030)

    Hi @gentlemako

    Does it show out of stock on both the back end (the store admin) and the front end? or just the front end?

    Plugin Contributor Mike Stott

    (@mikemayhem3030)

    Hi again @gentlemako

    I’ve just tested this on a sample store and I can’t reproduce this. I have caching set to all visitors and when I edit the stock it is reflected.

    Whenever I update the products stock, the cache is reset which you can see by looking at the “contents” tab of the WP Super Cache settings.

    I’ll mark this as resolved for now but please do let me know if you’re still seeing different.

Viewing 2 replies - 1 through 2 (of 2 total)
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