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  • Hi!

    Thanks for the screenshot. Please could you let me know which plugin it is you’re using for this integration, and a link to the directions you’ve taken that screenshot from? Without any more details here, it looks like that might be out of date guidance.

    Normally we’d recommend using our official, up to date Stamps.com integration which you can find here. With this one, you don’t need to enter an Authentication Key, as once the plugin is activated, you simply log in to your Stamps.com account at WooCommerce > Settings > Stamps.com to connect it.

    You can find instructions and screenshots here for setting this up.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response. That’ll help us understand your configuration.

    I hope that’s helpful – looking forward to hearing back so that we can help further with this.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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