• Hey,

    I’ve configurd Tax Settings for my website – all of them work properly but prices for Australia and Canada are shown reduced by 23% of tax (both of them are 0% tax rate).

    Below I attach example showing bad product price for Australia (73.98 * 1.23 = 91AUD)

    View post on imgur.com

    Any ideas how to fix it? Additionaly, USA is on 0% VAT too and working properly – configured in ‘Standard Rates’

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Thank you for including those screenshots of your settings and what you are seeing on the site.

    I see you have it set so you enter prices inclusive of tax. Where is your shop’s base address (under WooCommerce > Settings > General)?

    When prices are entered inclusive of tax, then the prices you enter will be based on the tax rates for your shop’s base address.

    In other words, if I have:

    – Prices entered inclusive of tax
    – $100 product
    – 0% tax in California, 10% in Hawaii
    – base address in California

    Then I will see:

    – Product price of $100 for a billing address in California, with $0 tax
    – Product price of $100 in Hawaii, with tax of $10

    But if I change my store’s base address to Hawaii, then I would see:

    – Product price $90.91 with $9.09 tqx = $100 total in Hawaii (since that’s the price including tax)
    – Product price $90.91 with $0 tax (reduced since there is no tax in Cali and the product price is based on the tax in the store base location)

    There’s more information about this, and the other tax settings in our documentation here:
    https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#section-3

    It also appears you are using a plugin to allow you to set different prices based on the currency/location (and perhaps with multi-currency/exchange rate functionality as well?). I would recommend temporarily disabling while you are working things out with the taxes, as it could complicate (and perhaps even conflict) with these calculations.

    I hope that helps!

    Thread Starter sebbs121

    (@sebbs121)

    OK i understand your point, but why prices for United States are showing ‘right’? I mean tax for USA is set on 0, and prices show as they’re set in product (prices are set manually), example: price set is 64USD and price in cart is 64USD

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Where is your shop’s base address (under WooCommerce > Settings > General)?

    Thread Starter sebbs121

    (@sebbs121)

    Poznan, Poland at this moment

Viewing 4 replies - 1 through 4 (of 4 total)
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