• Resolved stormjarvis

    (@stormjarvis)


    I am having a very weird issue with woocommerce. I have no variation images set and only 1 featured images. On random products when making certain selections the image changes to our site image – how can I stop this from happening.

    On this page: https://designcolab.co.za/product/bougainvillea-fpplc0276/

    you can see the product but if you select size- A1 frame- framed paper print frame finish-oak you will see the image changes. If you hover over to zoom it shows the correct image but if you click it, it then shows the wrong image. Please someone help

    The page I need help with: [log in to see the link]

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  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem
    • If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Hi @stormjarvis

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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