• Resolved rainman1292

    (@rainman1292)


    About 10 days ago my UPS Flexible shipping plugin does not connect. It shows API Connection failed.

    When Flexible shipping plugin is enabled, customers can not add to cart. If I disable the plugin, customers can add to cart, but there is no shipping method at checkout.

    I troubleshot with my hosting company, they told me to contact the company that created the plugin—-unfortunately, Octolize has NO PHONE SUPPORT.

    I have deactivated the plugin, deleted, reinstalled a fresh new plugin – same result, No API Connection.

    I am hoping someone has a fix for this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author grola

    (@grola)

    Hi,

    What exactly is the content of the message describing the status of the connection to the API?
    Can you paste screenshot with this message?

    Best regards
    Grzegorz

    Plugin Support tograczyk

    (@tograczyk)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    If you have any additional questions, please let us know, we’ll be happy to help.?

    ?Best regards,
    Tomek

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WooCommerce UPS Shipping – Live Rates and Access Points’ is closed to new replies.